Customer Service Insurance

BRANDI L MITCHELL

E-MAIL ************@*****.***

PHONE 702-***-****

*** *** *** **, *** VEGAS, NV 89148

O BJECTIVE

Seeking employment for a goal oriented position involving customer service. Prefer a challenging career that will provide and satisfy both personal

growth and company loyalty and enhancement.

E XPERIENCE

2014-2015 Ameriprise Financial Las Vegas, NV

Call Center Phone Sales

Sold insurance in 44 states to all Ameriprise c lients and Costco members. Ranked highest sales agent consecutively utilizing sales experience and

techniques in auto and home insurance.

2012-2013 Nevada Life Services Las Vegas, NV

Independent Agent/Broker

Sold various types of insurance plans from an offering of over 27 different companies.

Trained staff & new agents to use various company websites, comparative raters and management systems.

2007-2012 Advance Insurance & Benefits Las Vegas, NV

Independent Agent/Broker

Sold various types of insurance plans from an offering of over 27 different companies.

Maintained a growing clientele by offering great customer service and applying changes to policies when requested.

2006-2007 Sentry Insurance Las Vegas, NV

Account Manager

Sold various types of insurance plans to auto dealerships throughout the state of Nevada.

Managed accounts, prepared proposals and presentations to entice dealerships to sign with our company.

2000-2005 Brandi Mitchell Agency Las Vegas, NV

American Family Agent Business Owner

Sold various types of insurance plans, writing over 1,000 new policies per year.

Managed and serviced over 2,500 policy holders, supervised employees and payroll, targeted and wrote over 100 policies per month while

maintaining a professional, organized work environment.

Awards: Thousand App Club 3 years in a row, 2004 Life Performance Award and 2004 Excellence in Life Sales Award

1996-2000 Las Vegas Hilton Las Vegas, NV

Ambassador

Promoted sign-ups of slot cards on floor; informed guests of benefits of card usage while tracking high rollers and referring them to Casino

Hosts.

Signed over 100 guests per day, becoming the first employee ever to be promoted as an Official Ambassador at the Las Vegas Hilton.

E DUCATION

1991 - Graduated High School Lompoc, CA

2001 - Earned Property & Casualty License Las Vegas, NV

2001 - Earned Life & Health License Las Vegas, NV

I NTERESTS

Interior designing and decorating, family, arts & crafts.

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