Customer Service/Office Manager/Insurance Sales

Clarissa Edgerton

**** ****** *****, **********, ******** 22309

Cell: 571-***-****

Email: ****************@*****.***

EMPLOYMENT HISTORY

Insurance Agent 12/14-Present

Employer: Allstate Insurance-Muhsen Hejazi

115 South Union Street Suite A100 Alexandria, VA 22314

Salary: Varies (salary + commission)

Supervisor Moetaz Mohammad, 703-***-****, may be contacted

I assisted with implementing new policies and procedures within the office in order to grow the book of

business. I completed marketing for myself and my office in order to bring in more business.

Insurance Agent 08/12-12/2014

Employer: State Farm-Gina Lee

6500 Arlington Boulevard Suite 102 A Falls Church, VA 22042

Salary: Varies (salary + commission)

Supervisor: Gina Lee, 703-***-****, may be contacted

Gained experience in the field of insurance. Licensed in Property/Casualty to sell home, auto, and

commercial insurance. Licensed in Health/Life/Annuities to sell health & life insurance. I also

contributed to reaching individual and office sales goals and I was assigned to train all new employees.

Office Manager

Managing the day-to-day operations of the office ;organizing and maintaining files and records;

planning and scheduling meetings and appointments through Microsoft Outlook; managing projects

and conducting research; preparing and editing correspondence, reports, and presentations; providing

quality customer; preparing correspondence; receiving visitors, (I was the first source of contact for all

incoming visitors. I am able to deal with a high volume of visitors)

Host 08/14-12/14, (Part-Time)

Employer: Legal Seafood

2001 International Drive McLean, VA 22102

Salary: $12/hour

Supervisor: Peter Dones, 703-***-****, may be contacted

Greeted customers as they entered the restaurant and made sure their interaction with me was positive

even if the food or the server was not. I assisted with bringing in more diners into the restaurant by

being attentive to any questions or concerns they may have had.

Service Representative 01/12-07/12

Employer: State Farm-Rodney Louis

6422 Grovedale Drive Suite 102 B Alexandria, VA 22310

Salary: $10/hr.

Supervisor: Rodney Louis, 703-***-****

I answered incoming phone calls regarding policyholder’s policies. I also made outbound sales calls to

contribute to overall office sales and goals, and I set up appointments for policyholders to complete

annual reviews of their policies.

EDUCATION:

Xavier University of Louisiana December 2011

Business Management, Minor in Business Administration

TRAINING:

State Farm Remarkable Customer Service Training, Alexandria, VA, January-February 2012

CERTIFICATIONS:

Property & Casualty/ Life & Health & Annuities Falls Church, VA

COMPUTER SKILLS:

PC Operating Systems, Microsoft Office, Outlook, Excel, Internet, NECHO, ABS, Adobe Reader X,

Prospector Plus

Contact this candidate