Customer Service Sales Representative
Resume:
Mc-Klain V. Laurenciano
** *. ****** **. *******, Pasig, Philippines
*********@*****.***
Executive Summary
In total of 3 years I work partime as an online englishteacher and a tutor/teacher
for Korean students, teaching the students on how to speak/write in english,
english grammar and comprehension.
I also have 9 years of working in the Call Center Industry as sales/customer
service representative. Have strong sales and customer service background;
delivering impressive number of sales without sacrificing quality. I have had the
experience of handling my own team, doing administrative work aswell as
supporting, motivating and coaching the members of the team to helped develop
thier skills in able to meet/exceed thier individual and our team goal/performance.
I am highly creative, productive, goal oriented individual. I am confident that my
skills and good qualification could make important contributions to your company/
organization.
Employment History
Wells Fargo Bank
Phone Banker
Febraury 17- Present
Ibex Global Solutions
Outbound Sale Agent- March 2012- September 2013
AIMIA- Credit Card Insurance
Alorica
Team Leader- November 2011- March r2012
DirecTV
Acquire Asia Pacific
Outbound Sale Agent- August 2009 - November 2011
Team Leader- Engine Telco, SelecTV January 2010- November 2011
Voncore
Sales Representative - October 2008- August 2009
American Diabetes Association
Sterling Global Call Center
Sales Representative - October 2006- January 2008
Timeshare, Merchant Funds, Mortgage
Educational Attainment
National College of Business and Arts
Bachelor of Science in Business Administration
Major in Marketing
Seminars Attended
Leadership Training Seminar (December 17, 2005)
Skills/Interests
I am fluent in both oral and written communication.
I am computer literate (MS word, PowerPoint, etc.)
I can work under pressure
Character Reference/s
Mr. Tammsy San Jose
Account Supervisor
Wells Fargo
Ms. Chas Rona Gravanador
Team Leader
Wells Fargo
Andi Ramos
Team Leader
Wells Fargo
Ms. Gracie Vigno
Quality Analyst
Acquire Asia Pacific
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