Insurance Cell Phone

Ronald Shallow

***** ***** ******* *****, *****, Florida 33647

Home phone: 813-***-**** Cell phone: 813-***-****

Email: *********@*****.***

Objective

Professional, detail oriented individual seeks a Claims Adjuster position as either an employee or

independent contractor.

Professional Summary

Over 20 years’ experience working in a complex, dynamic environment requiring strong decision making

and multi-tasking skills. Excellent verbal and written communication skills. Hands-on experience with

insurance policy creation and interpretation and claims adjusting process.

Core Competencies

Communication

Worked directly with homeowners to help them understand the content of their homeowner and vehicle

policies.

Leadership

Provide direction, training, and guidance to new Jet Blue ground operation employees on a day to day

basis.

State Licenses, Certification, and Training

Florida All-Lines Adjuster License (6-20)

Professional Property Insurance Adjuster (PPIA) Designation

Dangerous Goods Specialist FedEx 2004

Comprehensive training covering all aspects of shipping dangerous goods by air, including general

familiarization, identification and classification

Instrument Pilot’s License American Flyers 2001

Work Experience

Ground operations/liaison JetBlue Airways June 2010 - Present

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Ronald Shallow

10662 Grand Riviere Drive, Tampa, Florida 33647

Home phone: 813-***-**** Cell phone: 813-***-****

Email: *********@*****.***

Support on time arrival of all aircraft, load and unload passenger baggage, marshal aircraft into and out

of ramp area of assigned gate, and train new workers. Maintain all records of personnel to show

compliance of JetBlue and FAA standards.

HOMEOWNER CLAIMS ASSISTANT HOMEWISE INSURANCE dECEMBER 2009–aUGUST

2011

Handled daily claims for 3 states for all perils while preparing denial and partial denial letters as needed.

Consistently examined adjuster’s reports to ensure adherence to client and company standards.

Conducted training with adjusters on customer guidelines as well as policy and coverage issues.

Handler, Dangerous Goods Specialist FedEx September 2003 - January 2008

Ensure all dangerous goods are inspected, tagged, and placed in appropriate containers for shipment.

Verify that all freight is being transferred in the correct cargo unit.

Cabin Service/Ramp Agent American Airlines April 1996 - December 2002

Cleaned and stocked aircrafts as needed, made sure the cockpit galleys and lavatories were clean and

well stocked, loaded passenger baggage onto the correct aircraft, and completed all duties to support an

on time departure for aircraft.

Assistant Manager L&S Brokerage Inc. February 1993 - April 1996

Wrote policies, answered phones, gave quotes to customers for motor vehicle insurance and

homeowners insurance, filed documents, and conducted driver safety classes.

Assisted in automobile claims

Assisted in commercial claims

Assisted in homeowner claims

Education

Associate of Science Colorado Technical University 2014

Major: Business Management

Diploma George W. Wingate High School 1980

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Ronald Shallow

10662 Grand Riviere Drive, Tampa, Florida 33647

Home phone: 813-***-**** Cell phone: 813-***-****

Email: *********@*****.***

** References available upon request.

Page 3

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