Seasoned Property Manager
Resume:
RACHEL HILL
Las Vegas, Nevada 89146
***********@*****.***
EMPLOYMENT SKILLS
Exceptionally creative with strong planning/coordinating capabilities, has a proven ability to manage multiple projects, able to adapt
quickly to diverse management/client styles, excellent communication skills, and able to toggle between working independently or in a
team environment.
PROFESSIONAL SKILLS
Yardi Voyager Proficiency Site Based Budgeting
Property Management Customer Service
Asset Management Typing (65+ WPM)
Microsoft Office- Word, Excel, Powerpoint, Publisher UPCS Quality Standards
EDUCATION/CERTIFICATIONS
Nan McKay and Associates, Chicago, IL 2013- Blended Occupancy Management Specialist
National Center for Housing Management, Chicago, IL 2013- Site Based Budgeting Specialist
National Center for Housing Management, Chicago, IL 2010- Certified Manager of Housing
National Center for Housing Management, Chicago, IL 2010- Blended Occupancy Specialist
Chicago Housing Authority, Chicago, IL 2010- Yardi Property Manager’s Module
National Center for Housing Management, Chicago, IL 2009- Tax Credit Specialist
Nan McKay and Associates, Chicago, IL 2009- Uniform Physical Condition Standards
National Center for Housing Management, Chicago, IL 2009- Certified Occupancy Specialist (PH)
National Center for Housing Management, Chicago, IL 2007- Certified Occupancy Specialist
Oklahoma State Board of Education, Oklahoma City, OK 1998- High School Equivalency Diploma
EXPERIENCE
November 2014- February 2015 Related Management Companies - Chicago, IL
Compliance Manager
Provide support and resources for a diverse range of administrative compliance obligations for a 694 unit Section 8 residential
community located in Chicago, IL. Specific functions include review of regulatory agreements, site implementation of regulatory and
company policies and procedures. Continued participation in annual reporting to contract administrators and conscientious tracking and
updating of management and marketing plans and government contracts / HAP renewals, rent increases, and internal audits.
October 2013 – June 2014 Chicago Housing Authority - Chicago, IL
Acting Asset Manager
Conducts regular analysis of operating statements, budgets, property condition scores (PHAS and other) and other data relating to asset
management, reporting to portfolio manager and executives as needed. Maintains clear and consistent communications with property
managers regarding project capital and operating budgets, lease up, maintenance, rent collections, annual monitoring, and day-to-day
procedural issues. Assists the Director of Asset Management to identify and meet CHA property goals: occupancy, revenue, cost and
resident service objectives. Direct property managers to ensure effective compliance with all aspects of property management in
accordance with CHA policy, HUD regulations, and existing contracts.
March 2009 – June 2014 Chicago Housing Authority - Chicago, IL
Quality Control Analyst
Provide monitoring services to a select portfolio of over 2,741 units; services relative to Uniform Physical Condition Standards (UPCS)
and HUD occupancy policies and procedures by conducting monthly on site in-unit inspections. Reviews and monitors PPM Tenant File
Folder Audits practices to ensure compliance with HUD/CHA regulations. Reviews Yardi PHAS indicator reports on a regular basis to
ensure all PHAS indicators are compliant with required CHA policies. Provide REAC oversight in terms of compliance, scheduling,
monitoring and reporting.
May 2006 – March 2009 Interstate Realty Management - Chicago, IL
Site Manager
Responsibilities included daily oversight for a 282 unit Hope VI Project (Tax Credit, Public Housing and Market.) Responsible for
ensuring major property standards were met, standards to include rent collection, leasing and occupancy, timely close out of work orders
and addressing resident concerns. Handled REAC, UPCS AND HQS Inspections, prepared budgets, supervise staff and assist with
various social service programs.
March 2005 – June 2006 Related Management Companies Chicago, IL
Recertification Specialist
Conducted all Section 42 Tax Credit annual recertification’s for assigned properties. Performed Pre-Audit processes to assure accuracy
and compliance in accordance with IHDA and City of Chicago- Department of Housing standards.
March 2002 –May 2003 Eastlake Management Companies Chicago, IL
Development Department-Administrative Assistant
Responsibilities included providing assistance with all administrative tasks assigned. Created billing spreadsheets to evaluate and track
invoices submitted by vendors, sub-contractors and clients. Formatted and collated development RFP, RFQ, LIHTC and TIF application.
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