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Customer Service High School

Location:
Philadelphia, PA
Posted:
March 28, 2015

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Resume:

Porsha Collins

*** * ******* ***. ************ Pa 19120

**********@*****.***

856-***-****

Objective

To obtain a position where my customers technical, clerical, and care giving skills can be utilize as a benefit to your organization.

Skills Profile

* Great team player with excellent customer service

* Knowledge of and experience with facility maintenance procedures

* Great professional and organizational skills

* Experience in operating various types of cleaning machinery

* Ability to take accurate phone messages and deliver messages promptly

* Good customer-relations background

* Experience in care giving

* Experience in maintaining and operating company vehicle

* Experience in handling and counting money

* Experience in training and supervising employees

Employment

Hilton Garden Inn/ Housekeeping 2013-Still employed

400 Atrium way, Mt.Laurel, Nj 08054

* Stocked and replenished rooms

* completed task in a timely manner

* Helped associated when my task were complete

* cleaned the section thoroughly, in which I was assigned for the day

* Ensured that all vacant rooms received a clean and tidy upkeep, daily

Laurel Creek Country Club 2012-2013

701 Centerton Rd, Mt Laurel, NJ 08054

* Helped keep the laurel creek country club experience consistence, positive and welcoming

* delivered excellent service to new, and regular guest

* successfully completed all jobs on time and with limited or no supervision

* managed inventory, packaging and organized products into there right area

* supervised employees to maintain A clean and efficient customer area

* helped other employees finished jobs, assisted and helped managers complete scheduling

* assisted handicapped guest to golf carts, wheelchairs, and cars etc.

* know how to give CPR

Rave Motion Pictures at the Ritz/ Atco multiplex Cinema

900 Haddonfield berlin rd, Voorhees, NJ 08043

* consistent with maintaining an accurate, and balanced cash register

* delivered fresh, and refreshing refreshments to customers

* Greeted every customer in a friendly manner with a smile

* Prepped and preformed a through cleaning, before and after every screening

* assisted employees with janitorial duties, once my assignments with complete

* finish task given by my supervisor/ manager in a timely manner

Clementon Park 2007-2007

144 Berlin Rd, Clementon, NJ 08021

* catered to a large group of customers

* prepared food

* took orders

* served customers in a consistent and timely manner

* assisted guest whom were lost or confused about their location

* trained employees

* worked the cash register, and other sections of the park when my co workers went on their breaks

* Finished task by my supervisor on time, and with precision

Volunteer Work

Cliff Carter Services/ How to start your own business/Vending 2006-2011

Philadelphia Pa & South Jersey

* Experience as an office assistant

* Experience as a phone operator

* Experience in organizing and preserving sensitive and important information

* Experience in the removal and or addition or vending machines

* Experience in the removal of snow/ice

* Experience in housekeeping

* Experience in commercial painting

References

Cliff Carter

877-***-****

Known more than 5 years

Former employer

Heather Brennan

609-***-****

Known more than 4 years

Former supervisor

Mark Bryant

267-***-****

Known more than 4 years

Former co-worker

Sharese Speller

856-***-****

Known more than 5 years

Former co-worker

Education 2008

Overbrook High School, 1200 Turnersville Rd, Pin Hill NJ, 08021 856-***-**** Elm high school

I was involved, and participate in several school clubs. Which were, the year book committee, the ski club, and the African American cultural club. I have also participated in the yearly school blood drive.



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