Customer Service Representative

Nicholas R. Herbst

*** ***** **** ● Danville, PA 17821 ● +1-570-***-****

*********@*****.***

SUMMARY

An experienced chemist with knowledge of a variety of analytical techniques as well as strong critical thinking skills

seeking a position as a pharmaceutical chemist. Lab experience includes but is not limited to HPLC, ion chromatography

UV-Vis spectroscopy, and Karl Fischer. Candidate is a reliable and detail oriented individual with a passion for learning

and motivation to overcome any challenges presented to him.

EDUCATION

University of Pittsburgh, Pittsburgh, PA 15213 Graduated Cum Laude

December 2010

B.Sc. in Chemistry w/ Bioscience Focus GPA: 3.3

EXPERIENCE

Eurofins Lancaster Laboratories, Senior Chemist

Lancaster, PA

2011 – 2014 (Chemist), 2014 (Senior Chemist)

Independently perform analyses on a wide range of pharmaceutical products

Write/maintain SOPs, methods, training programs, investigations, and validation/feasibility reports

Routinely perform a number of analytical techniques including HPLC, ion chromatography, dissolution,

Karl Fischer, particle size, UV/Vis, and wet chemistry analysis

Use of various chromatographic techniques including reverse phase, normal phase, size exclusion, and

ion exchange chromatography as well as refractive index, ELSD, conductivity, electrochemical, and UV

detection

Perform maintenance on, calibrate, and qualify instruments

Provide technical support to and administer training to other personnel

Participate in process improvement initiatives to better improve efficiency in the workplace

Maintain organized and detailed laboratory records

Use a variety of data analysis software and Microsoft Office products such as Excel

Execute analyses in compliance with cGMP, EP, and USP standards

Weis Markets, Customer Service Representative/Front End Monitor

Danville, PA

2004 – 2011

Assist customers with any issues or concerns they may have

Oversee all cashiers and help with any problem they encounter

Give change and count cash in register drawers and in the safe to ensure proper handling of money

Act as manager on duty when necessary

University of Pittsburgh Department of Chemistry, Teaching Assistant

Pittsburgh, PA

2009 – 2010

Teaching of an undergraduate organic chemistry laboratory session

Giving preparatory lectures, doing demos of the experiments, giving easy to follow and useful

instructions, and answering all questions asked by the students

Give instructions on and grade assignments completed by the students such as work sheets and lab reports

and assign students a final grade at the end of the semester

ACTIVITIES:

American Chemical Society (2008-2010), Saturday Science (2009-2010)

References Available Upon Request

Contact this candidate