Customer Service Sales

Linda S. Manning

PO Box ***

Newport

Rhode Island 02840

401-***-****

**************@*****.***

PROFILE

Current co owner of Renaissance Fitness Studio and Wellness Center in Newport

RI. Accomplished Real Estate Broker and Sales Manager with more than 32 years

in the real estate field. Proficient in all areas of marketing, building an office, hiring

sales associates, training, motivating, directing, leading & supervising to create

harmonious working relationships. Experienced in sales, listings and leasing

homes, Bed and Breakfast owner and operator for 14 years, former

Elementary Teacher, Freelance Writer. Very computer literate.

WORK HISTORY

Marketing and Program Director for Renaissance Fitness Studio

Present

and Wellness Center. Freelance Writer, Real Estate Broker and certified Captain.

Multi state property owner. Published Author The Honorable June 2008. Writer for

www.Hipmunk.com travel website.

Previously wrote for Pazoo.com, www.riroads.com, International Travel Writer for

www.guidebookamerica, www.southwestflairmagazine freelance writer for

www.altraverse.com Articles written for print magazines, Rhode Island Home,

Living & Design and Me Magazine.

Broker/Owner Newport Seaside Real Estate

PO Box 568

Newport, RI 02840

Previous

Residential Properties Newport Rhode Island 02840

Sales Manager responsible for hiring, training and educating

new and experienced sales associates in all aspects of the real estate

transaction. In charge of office profits, exposure as a high end real

estate company serving the general public and accountable for

weekly, monthly, year to date reporting and predicting trends for

future marketing of listings, sales, closings. Recruited a net staff of eleven

sales associates, new and seasoned within a 12 month period.

Real Estate Listings and Sales Coldwell Banker Residential

Newport, Rhode Island

Real Estate Broker affiliated with Coldwell Banker specialized in the High End

properties as Previews Specialist. Certified Residential Broker and Graduate

Realtors Institute, certified USAA Movers Advantage Agent and Cendant Mobility

Transferee Specialist. Involved in numerous home sales to transferee and military

personal. Formally President Elect for The Greater Providence Board of Realtors

(1200 member board) prior to moving to Newport. Served on the following board

committees, Strategic Planning, Budget, Professional Standards, Grievance and

Equal Opportunity.

Bed and Breakfast Innkeeper The Kitt Shepley House

Newport, RI

Successful operation of all aspects of responsibility in owning and managing a Bed

and Breakfast to include, administration, hiring contractors for remodeling, web site

design, kitchen and breakfast, hospitality, concierge and scheduling of reservations.

Customer service, analyze profit and loss and ability to identify areas of growth

identified potential.

Elementary Teacher

Taught elementary school grades 5 and 6, History and Language and taught 7 and

8th grades Math and Science.

EDUCATION

Rhode Island College

Providence, RI

Graduate Study, MEd Program 3.60 GPA

Bachelor of Arts Degree

Rhode Island College

Elementary Education/Psychology and English Major

GPA 3.71 Cum Laude

Completed NCATE Accredited and Interstate approved Program for the preparation

of elementary teachers

Rhode Island Junior College Warwick, RI

Associate of Arts Degree, Mu Alpha Theta, Phi Theta Kappa

Graduated with Honors GPA 3.43

SKILLS

Experience in Management

• Select, hire/terminate, supervise, train & motivate sales staff

• Coach, identify strengths/weakness, educate, review contracts

• Enforce and maintain Code of Ethics

• Preparation and negotiation of purchasing contracts

• Control purchasing, budget and profit and loss

• Conduct weekly sales meetings

• Promote excellent Customer Service

• Create harmonious effective working relationships

• Identify any litigious situations

• Developed training sessions as hands on experience

• Lead the staff in increased production

• Set and maintain minimum standards

• Identify and establish new locations for sales offices, hired contractors for remodel

and opened the sales office

• Managed two offices with a staff of 10 15 in each

• Strong organizational skills

• Active in people skills, evaluating, scheduling, reporting

• Accurate reporting, planning, budgeting, research

• Goal setting and implementation

• Coaching and leadership abilities Team building and skills

• Prepare & utilize annual operating budgets

Contact this candidate