Customer Service Representative

DAWN ROOKER

***** *********, ***. *** *******, M I 48221 313-***-**** *************@*****.***

SUM MARY

• Asbestos and chemical safety certification

• Extremely dependable, conscientious, and detail-oriented

• Work hard, learn fast, willing and able to assume responsibility

• Trained new employees

• Proficient in use of auto scrubbers, extractors, high pressure washers and

h igh speed buffers

• Factory worker

• Customer service representative

• Retail sales associate

• Warehouse worker

E M P LOY ME N T H ISTORY

Assistant Custodian, Sodexo/Detroit Public Schools

1998-2014

Detroit, M I

• Gathered and emptied t rash receptacles and replaced lining in t rash cans

• Vacuumed carpeted areas

• Stripped, sealed, finished and polished f loor

• Maintained the cleanliness of entrance and exit areas including window, glass

parti tions, doors and hardware

• Disinfected and sanitized washroom f loors, toilets, toilet seats, hand dryers

and fixtures

• Replenished toilet tissue, hand towels and soap as needed, monitor

t hroughout the day

• Performed heavy cleaning duties, such as shampooing rugs, washing walls,

and removing rubbish.

• Performed snow and debris removal duties

• Mixed chemicals according OSHA/SDS specifications

• Maintained assigned power equipment and hand tools

Ziggy’s Bar & Grill 2013-

2013

Waitress

Bert’s Market Place 2012-

2012

Waitress

EDUCATION

Wayne County Community College Detroit, M I – L iberal Arts

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