Sales Service

RESUME

DIVYA.M

No:**,Pillaiyar Koil St.,

Kannadapalayam, West Tambaram,

Chennai 45

Tamil Nadu.

Contact No: +91-994*******

Email Id : *****.*****@*****.***

CAREER OBJECTIVE:

Article I.

To utilize the knowledge I gained to the best of my ability, in an organization and

deliver my best efforts for the benefit of both the company and myself.

WORKING EXPERIENCE:

Article II.

PRESENT EMPLOYEMENT:

Article III.

Designation : CRE- After sales

Duration : 16.01.2014 to till date.

Company : BMW- Kun Exclusive.

Job Assigned : Taking care of the complete service process like appointments,

vehicle

service inspection, PSF, voice portal, complaint management in BMW-

CRM portal, After sales marketing including BSI, Accessories.

ACADEMIC PROFILE:

MBA (MARKETING & FINANCE) 2011 2013

•

81.64%

Anna University – Sri sairam engineering College, Chennai.

B.SC. (VISUAL COMMUNCATION) 2008 2011

•

71.26%

Madras Christian College(Madras University),Chennai.

HIGHER SECONDARY ( MATRICULATION) 2008

•

82.00%

Shri Anand Jain Vidyalaya Mat. Hr. Sec. school,West tam, Chennai.

SSLC ( MATRICULATION) 2006

•

60.00%

Shri Anand Jain Vidyalaya Mat. Hr. Sec. school,West tam, Chennai.

Article IV.

SKILL SET:

Article V.

Software Exposure : MS Office Tools, Microsoft Dynamics, Adobe Photoshop, Html

Article VI.

ACADEMIC PROJECT:

Article VII.

MBA PROJECTS

A study on customer perception towards Telecommunication

A study on “Inventory Management” with reference to Hatsun agro product Ltd.

VISCOM PROJECTS:

Conducted a group research on Zoo Zoo ads by Vodafone.

Final Year Project on “Ad Campaign” The entire marketing of my own creative product “stitch

& craft”

ACHIEVEMENTS:

Department topper in B.Sc. visual communication-Madras Christian college.

Cultural secretary in Madras Christian College.

Classical dancer

Sports: Throw ball player

PERSONAL PROFILE:

• Father’s Name : Mr.K.Muthiyalu

• : 15th February,1991

Date of Birth

• Linguistic Abilities : English,Tamil,Hindi,kannadam

• Marital Status : Single

• Nationality : Indian.

• Gender : Female.

• Hobbies : Music, Dancing, Gardening, Photography, Designing.

• Alternate contact : 994*******

• Alternate E-Mail : *****.*********@*****.***

• Personal strengths : Positive approach towards every step, Significant contributor for

organizational goals through team effort,Quick learner and being

confident throughout the given task.

DECLARATION:

I do hereby declare that the particulars of information and facts stated herein above are

true to the best of my knowledge and belief.

Authentically

Place :

Date :

[ M.DIVYA]

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