Customer Service Medical Assistant

Janise Cantin

MEDICAL ASSISTANT - Pasteur Elementary School DPS

Sterling Heights, MI

********@***.*** - 248-***-****

WORK EXPERIENCE

MEDICAL ASSISTANT

Pasteur Elementary School DPS - December 2013 to Present

Prevent interruption of student's education by providing assistance with medication during school hours.

• Utilize medical principles to provide direct care to students with varying diagnoses in the school setting.

• Perform preventive and therapeutic medical treatment: Asthma, Epilepsy, Seizures, Diabetes Management,

Food Allergies, Wound Care, Communicable Diseases and deal with some special needs children.

• Interact with Parents and School Staff (administrators, teachers and support personnel) as necessary to

support the safety and well being of students.

• Timely and accurate documentation on appropriate forms.

• Use Universal precautions and maintain all certifications.

MEDICAL ASSISTANT

Blue Water TCV Surgery - Port Huron, MI - January 2013 to December 2013

Patient Vitals

• Gather all patient test reports and lab results

• Wound care, suture removal, unna boot application, etc.

• Maintain office OSHA book

• Set up home care for patients

• Order all medical supplies

• Follow up on incoming & outgoing calls for physician

Medical Records Technician

Corizon /Correct Care Solutions - June 2011 to September 2012

MEDICAL RECORDS

• Reviews records for completeness, accuracy and compliance within regulations.

• Releases information to persons and agencies according to regulations.

• Secure active and inactive medical records according to HIPAA.

• Types letters, reports and memorandums.

• Retrieves medical charts for all healthcare staff and clinics as requested.

• Files and enters all records into EMR.

• Orders, receives and maintains office supplies.

• Ability to deal with and respond to stressful situations and environment.

SLEEP TECHNICIAN

Institute of Sleep and Wellness - Charter Township of Clinton, MI - May 2007 to December 2009

Responsible for measuring electrical activity of a variety of patient types brain waves and other physiological

variables, using polysomnography, to aid physician in diagnosis and treatment of sleep disorders.

• Applied surface electrodes to patient's head, using adhesive paste, to obtain electroencephalogram (EEG)

measurement and applies other combinations of sensors and electrodes to patient to obtain measurements

such as electromyogram (EMG), electroculogram (EOG), electrocardiogram (EKG), air flow respiratory effort,

and oxygen saturation, as requested by physician and following established procedures.

• Daily operation of closed circuit television camera to observe patient during test and to record patient's sleep

activities and polysomnograph equipment to record electrical activity of brain waves and other physiological

variables and recorded notes on graph.

• Studies characteristics of polysomnograph tracings and summarizes data showing stages of sleep, abnormal

breathing events, periodic leg movements, arrhythmias, and other information, applying knowledge of

polysomnograph testing principles.

• Sterilization of all equipment, and patient rooms, assisted patient's personally in wide variety of needs while

maintaining patient confidentiality/records according to HIPAA while handling proper insurance documentation

and prescriptions.

CUSTOMER SERVICE

Rich Plan - Fraser, MI - September 1979 to June 1996

Answered and routed telephone calls, managed customer inquiries and complaints.

• Maintained appropriate customer service documentation, organized trucks for customer delivery and set

appointments for service.

EDUCATION

Medical Assistant

EVEREST INSTITUTE - Southfield, MI

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