Customer Service Representative
Resume:
Miosme Benejan
Apt ***
Houston Tx 77082
*******@*****.*** Objective
To provide the most excellent amount of service to my customers possible while achieving personal and professional goals needed to advance with your company.
Employment History
Sutherland Global Services
May 2014 to July 2014
Assisted customers with troubleshooting ATT Uverse equipment and all
billing inquiries.
Apple Care Representative
May 2011 to August 2012 Apple Inc., Work From Home
Assisted customers with troubleshooting various iOS devices
Assisted customers with billing inquiries in regards to iTunes account
Sales/Customer Service Representative
June 2010 to August 2010 Sprint by United Cellular, Shreveport, LA
Assisted customers with selecting cellular devices and plans
Regional Leader for new activations and accessory sales
Technical Support Representative
May 2009 to February 2010 AT&T, Shreveport, LA
Assisted customers with troubleshooting of DSL equipment
Set appointment trouble calls for customers when an agreement could not be met over the phone
Customer Service Representative
June 2006 to May 2008/ February 2005 to June 2006 U.S. Support Company, Shreveport, LA
Assist customers with troubleshooting for many companies including Sprint and Comcast
Answer billing inquiries and take payments for many companies
Education
August 2011 to Recent Ashford University, Online Study Only
Psychology Major
Still Attending
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