Customer Service Sales

Sonny Harbajan

**-** *** ****** ******* NY ***** ***************@***.*** 347-***-****

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Summary

I have worked for both city and state governments and high profile corporations. I have strong

customer service and leadership skills. I possess a variety of skills that can be used in any field

License and Certifications

CDL license: Fork lift operations certificate: CPR certificate

Experience

MTA Revenue/Coin Consolidation

The Metropolitan Transportation Authority is North America's largest transportation network,

serving a population of 15.1 million people in the 5,000-square-mile area fanning out from New

York City through Long Island, southeastern New York State, and Connecticut.

Support the revenue processing functions for the MTA coin consolidation unit in which over

$13 million dollars of revenue flow through monthly

2004-Present Vault Handler (Promotion)

• Responsible for operating hydraulic lifts and pallet movers to deliver Keene vaults with

canisters containing surface revenue to cashiers operating coin counting machinery

• Retrieve empty canisters and properly reassembles vaults inserting different types of

canisters.

• Organize assembled vaults in prescribed order of redistribution to depot

• Perform Associate Cashier

• Level 1 duties as assigned.

2003-2004 Associate Cashier Level 2 (Promotion)

• Responsible for encoding metro cards, working with amirpak

2003-2004 Associate Cashier Level 1

• Sorted and counted coins collected by MTA revenue

• Completed appropriate paperwork for tracking and tabulating coins

• Used various coin sorting machines

• Perform auditing-verification of audit canisters

• Verification of cashier paperwork.

Department of Transportation-NYS

It is the mission of the New York State Department of Transportation to ensure our customers -

those who live, work and travel in New York State -- have a safe, efficient, balanced and

environmentally sound transportation system

Supported the NYSDOT Office of Transportation Maintenance including snow/ice removal and

other highway system renovation and roadside repairs

2002-2003 Driver/Laborer

• Responsible for highway maintenance such as fixing guardrails, cleaning drainage and

trimming trees

• Emergency snow removal

• Used equipment such as forklifts, plows, power jacks, sledgehammer, saw etc.

• State certified in operating vehicles such as dump trucks (hydraulics) and sweepers.

Medical Logistics Inc.

Assured timely delivery and pick up of pharmaceutical supplies and specimens

2000-2001 Supervisor

• Supervised drivers

• Scheduled driver routes.

• Monitor timely delivery of medical supplies

• Maintain inventory

• Coordinated with dispatcher.

• Used gas and hand forklift to traffic inventory

Cosmair/L’Oreal Retail

Assure excellence in high end retail customer service

1998-1999 Sales Associate

• Engaged clients in processing retail sales

• Cashier responsibilities

• Maintain stock inventory of high end retail cosmetic goods

• Represented company as needed

Education: High School Diploma

References: Available upon request

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