Regina Hernandez

*** * ****** *** **,Chula vista, Ca 91911

Cell: 619-***-**** : acouyi@r.postjobfree.com

Summary

I have been working in the Medicare and Life insurance Field as a Case Manager for a year and a half. I find myself proficient in understanding the different products in both Medicare and Life insurance. I am also confident and have knowledge of understanding HIPPA compliance. I have found that I have grown quickly and maintained an abundance of knowledge in the year I have been working, and am confident that I will be a great asset.

Core Qualifications

? People Person

? Team Worker

? Friendly

? Focused

? Reliable

? Compliant

? Quick Typing

? Ethical

? Trustworthy

? Quick learner

? Outstanding customer Service

? Attentive

? Processing Apps

? Case Managing

Education and Training

Music, 2010

Chula Vista High School- Chula Vista, Ca, United States

Sociology

Grossmont College-El Cajon, CA, United States

Working on my sociology degree to enhance my knowledge of human relations so that in the future I can excel in the Human Resources department.

Work Experience

Case Administrator

October 2013- Present

SeniorQuote Insurance Service

This position, I daily answers incoming calls, and qualify leads. I build new leads for clients who are enrolled in Medicare part A and B. I work with over 25 different Insurance carriers, I process applications that need to go to the carrier, I have assisted in contacting and licensing the agents with the carries so they can sell. I make sure that things that come in to be submitted to the carrier follow the HIPPA regulations. I am in charge of any HIPPA violations that occur to have them logged and reported when necessary. Daily answering 20-45 emails daily answering agent questions and carrier issues.

Instructional Assistant Substitute

October 2012 to September 2013

Chula Vista Elementary School District- Chula Vista, Ca

Went to different school throughout the district, assisting the main teachers with special education students. Helped students with their comprehension in math and reading

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