Engineering Manager

David Andrew Chrest

**** ********* *****

Huntley, IL 60142

Mobile: 847-***-**** **********@*******.*** Home: 847-***-****

Professional Employment history

Airline Pilot, ExpressJet Airlines

2013-Present

Embraer 145 First Officer operating United Express flights throughout North

America, primary job is real time operational risk management.

Travel Express Aviation, DuPage Airport, West Chicago, IL

2005-Present

Part time Certified Flight Instructor for Private, Instrument, Commercial,

Multiengine, and Cirrus transition training.

Motorola Inc. / Motorola Solutions Inc., Schaumburg, IL

1991 -2013

Senior Engineering Manager, Central Systems Engineering

2004 - 2013

. Led a multifunctional support engineering team. Grew organization

from 18-engineer trunked radio systems support team to 38-member

organization responsible for escalation support of customer issues for

Motorola's portfolio of public safety voice and data systems,

including network security.

. Managed a $4M+ budget for services & equipment, plus ~$1M per year in

capital spend. Customer facing focal point for complex customer-found

issues, strong collaboration with development engineering. Strong

tactical program management skills ensured diverse group cohesion for

issue resolution.

. Created and implemented the necessary operational measurements, metrics

and processes to enable the team to increase workload and staffing on

customer issues by over 300% while reducing customer average issue

resolution cycle time from by over 50% from an average over 60 days to

under 30 days.

. Launched the first Network Security Services offerings for Public Safety

Radios, developing a $3 Million+ annual service business from scratch.

. Expanded team skill set from a core expertise in trunked radio systems

to support the entire public safety communications portfolio to include

fixed and mobile data systems, WAN/LAN networking, Command & Control

Dispatch Consoles, Network Security, and Project Management.

. Team's capabilities & technical expertise widely recognized as "best

in class" & in high demand for consulting & lab test facilities.

. Member of elite MSI technical Architecture Review Board to influence

system roadmaps, with a particular focus on service and tools.

Systems Engineering Manager, North America Group System Planning 1997

- 2003

. Led a team of engineers focused on creating customer design

applications and migration strategies.

. Used strong collaboration skills to drive systems road map decisions

and fully engineered solutions with voice of customer inputs as focal

point between product development and field sales groups.

. My technical white papers analyzing technical options and business

tradeoffs were a key influence in developing Motorola's highly

successful ASTRO25 digital land mobile radio systems portfolio, which

for the past 12+ years has maintained a dominant market share in the

North American public safety communications market. One significant

example was confidential internal white paper comparing coverage,

cost, and performance capabilities of multiple FDMA and TDMA land

mobile radio technologies.

. Worked on over 20 large statewide system bid responses to identify key

technical development needs and risks, Motorola won over 90% of these

bids worth billions of dollars in total revenue.

. Identified unique technical solutions to fill specific customer market

niches, including the MOTOBridge IP networked interoperability solution.

Lead Systems Engineer, Customer's Center for System Integration (CCSi)

1991- 1997

. Customer facing role leading total effort from initial design to

customer demonstration and shipment to the field for system

integration and test of a wide range of customer communications

systems.

. As part of the initial startup cadre that transformed radio systems

deployment from a custom in-field operation to a standardized

manufacturing process, we transformed Motorola's radio systems business

from a money-losing operation to a consistently profitable, high profit

margin business. The processes I created were a game changer from system

deployment, transforming it from a 3-6 month operation requiring dozens

of staff months of effort to a 2-4 week 2 staff month effort.

. I completely changed the way that systems are built and installed by

replacing custom designed labor intensive interconnect wiring with

standardized modular patch panels. This design improvement eliminated

weeks of cycle time and effort while improving troubleshooting

capabilities. The result was tens of thousands of dollars of savings per

system, and has been implemented on over 500 fielded systems for over $10

Million in direct savings over the decade-plus lifecycle of this

invention. I earned a major design award and 2 patents for these designs.

Field Systems Engineer, Area B Engineering 1988

. Performed radio system RF coverage prediction modeling and mapping,

point to point communications studies, in-field radio RF coverage

testing, radio system interference and intermodulation studies, radio

infrastructure site design and equipment list, and provided sales

technical support.

US Air Force Officer (Captain, USAFR)

1988 - 1991

343rd Strategic Reconnaissance Squadron, Offutt AFB, NE

. Duties included planning and flying worldwide strategic electronic

reconnaissance missions as Navigator / Electronic Warfare Officer on

the RC-135 "Rivet Joint" aircraft. Numerous overseas deployments for

Operations Desert Shield and Desert Storm, including 150+ hours combat

flying time.

Education and certifications

M.B.A., Lake Forest Graduate School of Management, Lake Forest, IL

- High Honors & top graduate (Hotchkiss Scholar), G.P.A. 3.96/4.0 scale

B.S., Mechanical and Aerospace Engineering, Illinois Institute of

Technology, Chicago, IL

- High Honors, G.P.A. 3.803/4.0 scale

Airline Transport Pilot - EMB145 PIC Type Rating, 4600+ hours total pilot

time

Certified Flight Instructor - Airplane Single & Multiengine, Instrument,

Glider, 2200+ hours Instructor time

Specialized Undergraduate Navigator Training and USAF Electronic Warfare

School, Mather AFB, CA

- 650+ hours flying time as Navigator/ Electronic Warfare Officer

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