Technical Support High School

CHRISTIAN JAY L. CRUZ

090******** /*************@*****.***.**

*** ******** **. *******, ******* City

OBJECTIVES

Looking for an entry level position as a Technical Support Representative

to develop my interpersonal and subjects skills along with giving some

contribution in company's profit.

SKILLS

. Can communicate to American and Canadian customers

. Can provide instructions over the phone to resolve the customer's

concern

. Can easily learn and understand technical situations

. Willing to work as a member of the team to share my knowledge and

learn

PERSONAL SKILLS

. Good IT knowledge and be able to adapt to new procedure quickly

. Reliable, Punctual, Professional and Competent

. Good numerical and Literacy skills and can work accurately in

deadlines

. Excellent communication skills and able to deal with customers and

supplier

. Pro active and able to multi-task

PERSONAL INFORMATION

Nickname: Cjhay

Birthday: October 10, 1985

Age: 28 years old

Birthplace: Malabon

Height: 5'10

Weight: 160 lbs

Health: Excellent

EDUCATIONAL BACKGROUND

Tertiary:

Bachelor of Science in Information Technology

Interface Computer College

10th Ave. Cor. Rizal Ave. Caloocan City

Year Graduated 2013

Secondary

Tinajeros National High School

Acacia, Malabon City

Year Graduated 2002

Primary:

Tinajeros Elementary School

Acacia, Malabon City

Year Graduated 1998

EMPLOYMENT

TECHNICAL SUPPORT REPRESENTATIVE

HGS(Hinduja Global Solution)

#86 Brgy. Ugong Norte Libis. Quezon City

June 2013 up to February 2014

CUSTOMER PROFEESIONAL 1

CONVERGYS PHILS

29th floor Cyber One mall Eastwood Libis Quezon City

April 2014 up to present

CHARACTER REFERENCE

Armand Hife Team Leader (HGS) 091********

Erwin Pascua RTA (HGS) 091********

Joel Aquino I.T Administrator 092********

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