Data Sales

ABHILASH MANCHIKANTI

Telephone:408-***-****

Email:*************@*****.***

SUMMARY:

• Over 8 years of experience in IT Administration, Analysis, Design, Development, Customization and

Deployment in development of Web based Applications using Java technology.

● Experienced in Salesforce.com CRM platform using Visual force, Apex, Trigger Workflows and

Java Technologies as Technical Analyst, Administrator and Developer.

● Experienced in building Custom Applications that includes Administration, Configuration,

Implementation, Support of SalesForce CRM and SFA.

● Proficient in Apex, Visual Force, Workflows, Triggers, Email-To-Case, Web-to- case, Email

Template, SFDC API, Data Loader,Force.com Explorer, Batch APEX, AJAX Toolkit, Custom

Settings, Static Resources, Enterprise WSDL and SOQL

● Expertise in maintaining the Functional areas of Data Management, Accounts, Contacts, Leads,

Campaigns, Opportunities, Quotes, Activities, Dashboards and Reports.

● Experience in Integrating App Exchange Applications with SalesForce, Informatica on Demand,

Mass E-Mail Management, Application management using Force.com Plug-in & Eclipse IDE in

Sandbox and Production Environments.

● Experience in migrating data into Salesforce application using apex data loader through CSV files.

Installed and configured apex data loader.

● Extensive experience in designing of custom objects, custom fields, Pick-list, Page layouts,

Workflow, Approval Process, Validation Rules, custom Tabs, reports, design of Visual Force Pages,

Dashboards, and Email generation according to application requirements.

● Experience in Force.com sites development using Visualforce, jQuery, custom labels, AJAX

toolkit and CSS.

● Continuous Integration and agile development methodologies

● Proficient in dealing with the functionalities related to the Service cloud and Sales Cloud

● Implemented source control in salesforce.com platform and Knowledge of Rest API and workbench.

● Strong understanding of Object-Oriented Analysis and Design

● System Administration with Apache Tomcat and IIS

● Manage all changes and configuration within the company CRM (SFDC) and any applications

developed with force.com (APEX & VISUALFORCE).

● Experience in Force.com Apex Classes, Apex triggers Integration, Visual force and Force.com

API.

● Experience in working with Eclipse IDE with Force.com Plug-in environment for writing Business

logic in Apex Programming Language.

● Hands on experience in Administration setup like manage Users, Security Controls, Data

Management, Creating Roles, Profiles and Integration with Salesforce web services.

● Excellent team player, ability to work in-groups as well as independently.

TECHNICAL SKILLS:

Salesforce.com: Apex, Visual Force, SOQL, SOSL, Apex Triggers, Workflows, Approvals, Email

Templates, Formulas, Validation Rules, AppExchange, Eclipse, Salesforce.com,

Force.com IDE, ApexDataLoader, Roles & Profiles

Web Technologies: JavaScript, XML, XSL, HTML, XHTML, CSS, AJAX, Visual Force,

Databases: SQL Server 2000, 2005 My SQL 2000

Operating Systems: UNIX, Windows95/98/NT/2000/XP/2003, MS-DOS

Programming Languages: Java, C#, Apex, SQL & PLSQL

EDUCATION:

Bachelors in Computer Science and Engineering from JNT University, India.

CERTIFICATION:

• Salesforce.com Certified Force.com Developer ( Dev 401)

Certification Number : 23126287

PROFESSIONAL EXPERIENCE:

Laird Technologies, St. Louis, MO May’ 2013 –Dec’2014

Role: SalesForce Developer Lead

Project: SFDC Implementation

Responsibilities:

• Worked closely with sales team and business analysts and performed detailed analysis of business

and technical requirements and designed the solution by customizing various standard objects of

SalesForce.com (SFDC).

• Developed Apex classes and triggers on Force.com

• Designed, and developed Apex Triggers for various functional needs in the application and

worked in improving existing Apex code.

• Worked in developing various Apex classes, components, and Visual Force pages in Opportunity

and Contracts entities.

• Integrated Apex with External services by making callouts that used SOAP and WSDL

• Worked with Apex Scheduler to invoke Apex classes at regular intervals.

• Worked with Dynamic Apex to access Objects and Field describe information, execute dynamic

SOQL, SOSL and DML queries.

• Deployed Apex using Force.com IDE, Force.com Migration Tool and Web Services API

• Debug Apex scripts using Debug Logs and System Log Console to catch Exceptions and execute

Governors and Limits.

• Used Visual force Templates and Placeholders to encapsulate page elements to be reused across

several Visual force pages.

• Experience in integration of SalesForce and SQL server using Sql Server Integration Services

• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using

Eclipse.

• Animated client side user interface elements on a visual Force page using JQuery.

• Used Force.com web services API to create, update, retrieve and delete records from SOAP

based web services using java.

• Worked in GIT version control systems to keep the history of developed files and involved in

Code Review board to maintain standard of Apex code.

• Troubleshooting and configuring Data Loader operations and running the Data Loader in batch

mode.

• Used Informatica Cloud Data Loader for passing data, Database to Flat files, Flat Files to

Databases, Databases to Databases

• Used QXchange integrate and manage large volumes of data from the systems.

• Experience in using ParentFixer and DupeBlocker in cleaning and validating data

• Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com

Objects. Used it to read, extract, and load data from comma separated values (CSV) files. Defined

lookup and master-detail relationships on the objects and created junction objects.

• Responsible for Data load operations using Force.com Apex Data Loader

Environment:

SalesForce.com CRM Application Platform, Force.com Apex Language, Apex Triggers and workflows,

SOQL, SOSL, Visual Force, Data Loader, Eclipse

Lumeris Healthcare, St. Louis, MO Jun’ 2011 –Apr’ 2013

Role: Salesforce.com Senior Analyst

Project: SFDC Implementation

Responsibilities:

• Involved in gathering business requirements from sales/marketing team and business analysts and

performed detailed analysis of business and technical requirements and designed the solution by

customizing various standard objects of Sales force.

• Implemented “Email to Case” for automatic case creation for business groups . Involved in

creating Distribution list and Group mail box for sending the incoming emails to respective

Routing address. Worked in both ‘On Demand’ and ‘Email Agent’ Email to Case

implementations.

• Designed, and developed Apex Classes and Apex Triggers for various functional needs in the

application.

• Used Apex Data types, Variables, Expressions, Assignment statements, Conditional statements,

Loops, SOSL and SOQL queries, Locking statements, Transactional control and Exception

statements to invoke Apex triggers

• Worked with Visual force components to customize captions, headers and footers of a table and to

embed a standard list view of an object's

• Worked with Visual force List Controllers to act on a set of records with pagination and iterate

over a list of records to produce output in a list.

• Worked with Visual force Style sheets and Static Resources to augment all standard styling on a

Visual force page and utilize un-stylized text output to gain full control when iterating over lists

of data.

• Designed, and deployed the Custom objects, Custom tabs, Entity-Relationship data model,

validation rules, Workflow Rules, Page layouts, Components, Visual Force Pages and Approval

Process to suit to the needs of the application.

• Involved in data mapping and migration of data from legacy systems to SalesForce.com

Objects and fields.

• Customized page layouts for Opportunity, Contacts, and Accounts depending upon user roles,

and groups.

• Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com

objects. Used it to read, extract, and load data from comma separated values (CSV) files.

• Defined lookup and master-detail relationships on the objects and created junction objects.

• Worked in automating data load using CLI (Command Line Interface) using batch file in

Windows Scheduler to take data backup on weekly basis.

• Developed and configured various Reports and Dashboards for different user profiles based on

the need in the organization.

• Worked in Production support, handling defects using Remedy tools, interacting with end users

on daily basis.

• Regularly performed database de-duping and clean up procedures

• Audited data regularly to uncover data integrity issues and opportunity for process improvement.

• Maintained the Salesforce.com mailbox to promptly respond to user questions and request for

administrative support

• Served as a key liaison with the IT team in areas related to system support for areas such as

wireless, outlook integration etc.

• Assisted in creation of the training material and conducted internal training for the users of the

application

Environment:

Salesforce.com Builder, Data Loader, Force.com IDE, MS office, Apex Triggers and workflows, SOQL,

SOSL, Visual Force, Data Loader, Eclipse

John Deere, Moline, IL Jul’ 2009 –May’ 2011

Role: SFDC Analyst/Developer

Project: SFDC Implementation

Responsibilities:

• Involved in Salesforce.com Application Setup activities and customized the apps to match the

functional needs of the organization.

• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using

Eclipse.

• Worked with various salesforce.com objects like Accounts, Contacts, Leads, Opportunities,

Reports, Dashboards

• Worked on supporting tickets in the following area: Roles, Profiles, Access Settings, Workflow

Rules, Validation, creation and modification of fields and page layouts, upload of data

• Created summary reports, matrix reports, Charts and Dashboards to assist the business team

• Developed various Custom Objects, Tabs, Components and Visual Force Pages and

Controllers

• Developed and configured various Custom Reports and Report Folders for different user

profiles based on the need in the organization.

• Developed Custom Objects, Custom Reports and configured the Analytic Snapshots to dump

the data on regular basis for the sales performance and lead generation statistics.

• Created and deployed Several Reports using salesforce.com platform.

• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in

the application.

• Utilizing Desktop Integration for Salesforce for Outlook.

• Developed and deployed workflows and approval processes for opportunities and products /

assets management.

• Created and used Email templates in HTML and Visualforce.

• Involved in Integration SAP PI with SFDC using the Enterprise WSDL.

• Integrated the web services by generating the necessary stubs from the WSDL files for extracting

the data from the home grown applications by using the home grown web services.

• Performed the roles of Salesforce.com Analyst/ Developer and Administrator in the organization.

• Worked in Data Migration from Traditional Applications to Sales Force Using Data

Loader Utility and Informatica On Demand.

• Used the sandbox for testing and migrated the code to the deployment instance after testing.

• Interacted with the Salesforce.com premium tech support team on a regular basis.

Environment:

Saleforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers), Pages, Data

Loader, HTML, Java Script, Sandbox data loading, Eclipse IDE Plug-in, Windows XP

Telstra, Bangalore, India Jan’ 2008– Jun’ 2009

Role: SFDC Developer

Project: SFDC Implementation

Responsibilities:

• Analyzing and understanding the Business Requirements of the application to be developed.

• Create new user accounts and configure Salesforce. Com to fit security needs at the user and

organization levels.

• Develop and maintain custom objects, custom fields, custom tabs, and Validation rules

• Worked on the designing of custom reports, report folders, report extractions to various formats

• Design of Visual Force Pages, Dashboards and various other components as per the client and

application requirements.

• Customized different page layouts and assigned them for different profile users

• Creating Workflow Rules, Tasks, Email Alerts, and Components to suit to the needs of the

application.

• Schedules the reports and dashboards for management and all the department heads by emails.

• Conducted all data migration using the salesforce.com import tool. Migrated data from MS

Excel /CSV files to SFDC using Apex Data Loader.

• Designed and developed Apex Programs, Apex Triggers for various functional needs in the

application.

• Customized company profile, Security Controls and communication Templates of the

organization as per the organization requirements

• Managed Security settings and conducted regular security/configuration audit

• Maintain constant data integrity and data quality by enforcing naming conventions, utilizing

validation rules and performing data reconciliations.

Environment:

Saleforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers), Pages, Data

Loader, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Windows XP

Infotech, Hyderabad, India Feb’ 2007 – Nov’ 2008

Role: JAVA/J2EE Developer

Responsibilities:

• Involved in requirement gathering, design and development, handling deliverables, tracking

Status phases of Software Development Life Cycle (SDLC) in the application.

• Involved in Object Oriented Analysis and design using UML and create activity diagrams,

sequence diagrams, class diagrams and use case diagrams for various use cases using Rational

Rose.

• Involved in SQL queries tuning, database design, as well as overall application design.

• Written SQL Queries, Triggers and called Stored Procedures to handle all the database functions

like fetching, inserting, deleting, updating.

• Worked on applications including GUIs using Swing Classes.

• Developed UI screens using Swing components like JLabel, JTable, JScrollPane, JButtons,

JTextFields, etc.

• Developed the application using Struts Framework that leverages classical Model View Layer

(MVC) architecture.

• Developed the front-end which takes the data into the system using JSP, Servlets2.5, Struts,

Strut Validations/JavaScript, HTML and DHTML.

• Developed Servlets and EJB components for the middle tier.

• Developed Entity Beans in EJB to interact with the database to update, retrieve, insert and delete

values effectively.

• Developed stored procedures for SQL Server database.

• Involved in performing unit testing and writing Test Cases and Test Plan.

• Involved in client side scripting using JavaScript.

Environment:

JSP, Struts, Swings, JavaScript, JDBC, Servlets, EJB1.1, SQL Server 2000, Eclipse, WebLogic, Windows

NT/2000, Linux

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