I have many years of experience in case management.
Resume:
GEAN PLUMMER
**** ******** ***, *****, ** *****
************@*****.***
PROFESSIONAL EXPERIENCE
F.E.GS. HEALTH AND HUMAN SERVICES SYSTEMS, NEW YORK
Residential Service Coordinator- 2011-2014
Oversee daily operations of 4 individual residential settings in the Bronx area.
Supervised, trained and evaluated a staff of 17.
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Provided private professional case management service for dependent adults.
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Managed and developed new residential program in the Bronx and Manhattan areas.
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Completed all required statistical and fiscal reports.
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Successfully refined and implemented new projects.
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Successfully completed annual state audits for each residential programs.
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Designed service development plans and conducted operational assessments.
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Assessed and monitored policies, procedures and systems to ensure compliance with federal
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state and local regulations governing the operation of residential services.
Site Manager, 2007-2011
Managed daily operations of 10 bed residential facility.
Supported, guided and trained direct support staff on proper protocol for providing services.
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Collaborated with medical team of nurses, therapists, psychologists and other medical
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practitioners in the delivery of services to the consumers.
Managed in-house and bank accounts for consumers.
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Assistant Site Manager, 2004-2007
Collaborated with medical team in the delivery of services to consumers.
Assisted clients in identifying their interests and developed a plan of action.
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Wrote and implemented goals based on evaluation of consumers’ needs.
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Ensured that consumers were integrated in the community by providing opportunities to
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interact with community residents.
Client Coordinator, 2001- 2004
Implemented and documented individual consumer goals.
Provided case management to all consumers.
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Coordinated the active treatment plan for all assigned residential consumers.
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Advocated on behalf of consumers.
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Provided case management to assigned consumers.
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SUMMARY OF ADDITIONAL EXPERIENCE
PROFESSIONAL SERVICES FOR THE HANDICAPPED (PSCH), Queens, NY
Medical Coordinator, 1998-1999
Scheduled appointments for 25 consumers on a monthly basis, consulted with nursing team
regarding prescriptions and collaborated with Inter-Disciplinary Teams (IDT) regarding overall
care of consumers.
EDUCATION
Graduate School of Social Sciences, Fordham University
Master of Social Work, conferred 2008
College of Arts and Sciences, Lehman College
Bachelor of Arts, Sociology, Minor, Education, conferred 2002
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