Instructional Designer LMS platforms

Jacqueline Lewis

Professional Summary:

• A successful Instructional Designer and University Professor with more than 10 years in teaching overseas, planning,

monitoring and implementing educational platforms.

• Awarded and recognized in developing new curriculum that meets state standards, implementation, and IT network design in

highly competitive international environments.

• Adept at reviewing educational programs, utilizing the ADDIE model to design instruction, and establishing new monitoring

systems focused on state standards.

• Certified Microsoft Trainer servicing organizations both governments, local and global. PMP manager and working on the

completion of the ASTD certification in 2015

Core Competencies:

• IT Project Management, Instructional Systems Designer, LMS Platform Manager, Designing E Learning Courses-

Development, Designing, Delivery of Online Content- Blackboard, MS Office, SharePoint, WebEX, Data

Warehouses, LMS Platforms, Moodle®, Brainhoney ®, Pinpoint ®, Black Board ®. Implemented IT platforms:

Destination Reading/Math, Journey’s, Science Fusion, Go Math, EDU2000. Versed in FLA Common Core, Next

Generation Standards and FLA Standards.

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• Specialized in Adult Education, PMP Project Management Institute- MS Project, versed in: Cognos, Event Chain

Methodology, CCPM, the ADDIE Instructional design framework, and Kirkpatrick’s 4 levels of evaluation.

Acquainted with most authoring tools include: Captivate, Camtasia, Lectora, and Articulate Storyline. Knowledge in:

TurningPoint, Respondus, Turnitin, and all Social Networking apps for learning

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• Professional Experience:

E-LEARNING INSTRUCTIONAL SYSTEMS DESIGNER JANUARY – PRESENT (CONTRACT ENDS

MARCH 30TH)

SSL Group LLC

• Responsible for developing and designing training materials for both technical and LMS platforms.

• Technical writer and ISD developer for online websites, front-end users, and corporate office. Master’s degree in

Education in the ADDIE model of Instructional Design focused on developing training and performance.

• Versed in OSHA Standards and Compliance. Working corporate and contract positions remote and on site.

Dubai, United Arab Emirates– Contract for overseas office – developed Oil and Gas

• Training modules OSHA approved. Arabic to English/Hindi/Urdu/French- Translations required.

• Responsible to manage LMS Platform – tele-remote from IBM Server.

• Travel to Dubai as necessary

United States of America - Structural Group

• Developed safety training curriculum for SGU -LMS platform - based in Columbia, MD.

• Responsible for developing, customized trainings, technical manuals and managed their LMS Online university.

• This included supporting new employee enrollments, development and maintenance of new content, loading

supporting resources, editing videos, and update existing trainings for deployment.

E-Learning- Instructional Designer September 2013- December 2014

TVTC College

• Responsible for developing and designing training materials in English in both technical documentation and hard

copy formats.

• Responsible to produce end user system guides, job aids and slideshow presentations for classroom delivery.

• Versed and experienced with a recent Master’s level of education in the ADDIE model of Instructional Design

and several others, E-learning platforms, and the System Development Life Cycle (SDLC).

• Graduate degree in adult learning principles, currently working on asynchronous and synchronous learning

modules, actively conducting training sessions, experience in using all Microsoft office products including Word,

PowerPoint, and Excel. Moodle, Blackboard and Adobe Captivate.

• Technical trainer focused on: Information technology, Instructional Design Methodologies, Learning

Methodologies, Microsoft-all applications, SharePoint, ESOL and provided technical support throughout the university

when needed.

Functional Project Manager– IT/Educational Platforms January 2013 – August 2013

Houghton Mifflin & Harcourt (HMH)

• Responsible for the overarching initiation, planning, execution, control and mediation for the launch of St. Lucie

Public School District’s (SLCPS) Race to the Top Initiative.

• Project Management Implementations include: LMS systems: Pinpoint, Brain Honey, implementation of a new

Data Warehouse Management System by Agillx, implementation of several educational platforms that incorporate

all of HMH technical products. Negotiated change requests for 3 major risks to the project with a value of 9

Million Dollars.

• Revised the HMH Implementation Methodology 2013 currently being utilized by Houghton Mifflin and Harcourt

as of May 2013 and currently working on the Communications Strategy Plan for the PSO department of HMH.

• Responsible for the overall project including: executive and SLCPS school board negotiations, sales, created

addendums, vendor and client facing work orders, partnership teaming agreements, drafted and maintained the

project schedule, regulated vendor contact, responsible to managed 5 project managers, school site managers,

communications between client/vendor and internal staff, managed several risks and issues, and managed a 20

Million dollar budget for the project.

• PM duties include: generate & created executive/superintendent level reports, conduct executive meetings,

conduct weekly project status reports, daily team meetings, vendor meetings, district meetings, and responsible to

report to the Executive Board at scheduled intervals.

Senior Educational Manager 2012-2013

SSL Group LLC– (KG) Knowledge Grid LLC, Oman Middle East

• Responsible for the initiation, planning, execution, control and completion for the launch of Knowledge Grid

LLC. Oman (kgonline.org). Health, Safety and Environment.

• Responsible for recruiting, managing, and updating multiple teams (65 employees total) and multiple projects

while maintaining the budget and meeting milestones.

• Also, responsible to track assets, generate & create reports, conduct meetings, conduct weekly project status

reports and report to the Executive Board at scheduled intervals.

• Project lead to monitor, develop and analyze KG Online’s new LMS Educational system then apply specifications

and alterations so that the IT Department is able to identify, and plan for appropriate risk management strategies.

• At the site location I served as a professor, developing content and curriculum for Knowledge Grid LLC.

• I served as an educational instructor developing and delivering curriculum for ERP systems, I trained cross

functional teams, resided as the Project Manager to monitored progress, managed risks, and coordinated with

team members to develop and present best practices to meet the organization’s goals.

• This would include applying specific methods and instruments of project control to assure a successful launch

date.

Curriculum and Educational Specialist 2011-2012

SSL Group LLC– Jurassic Technologies

• Responsible for marketing, curriculum development, design, implementation, and execution of their online

education system.

• Training Division includes: English Express, Aptech Schools, JIMAT: Business Leadership Training, Technical

End User applications.

• Developed specialized ISD systems and other Million Dollar ticket projects: Sharjah Airport, CEMEX,

Government of Dubai customer service online learning and Customer Service Solutions.

• Conducted seminars and several train the trainers for English proficiency

• Developed and delivered Instructional Systems Designed to streamline systems for several subcontracted offices

within Dubai.

Instructional Designer 2009-2011

SSL Group LLC

• Responsible to create, develop and manage the It Education department’s project scope and schedule for the

implementation of KHNP’s LMS environment.

• As a subject matter expert, I collaborated with a team of 10 (experts in each subject area) to provide direction to

staff and achieve desired results.

• This included managing teams of vendors who provided individual or team support for technical components on

the project. It also required me to explain difficult concepts and issues, and persuade others to adopt a point of

view crossing international boundaries.

• Responsible to direct and develop the online curriculum and the implementation plan for the company’s

educational LMS.

• Executed all training for the Executives at KNHP, Bugu S. Korea Nuclear Power Plant.

• Developed the complete K-12 Grade virtual platform.

• Conducted all trainings at pilot schools including the Korean Department of Education’s selected sites.

Senior Training Specialist 2009-2010

SSL Group LLC

• Responsible for designing and conducting First Time Home Buyer Initiatives focused on training the First time

home buyer.

• Duties included design of curriculum and educational workshops that were delivered through non for profit

organizations and within the City of Riviera Beach.

• Responsible for implementing and maintaining and conducting courses for the First Time Home Buyers Initiative

within Riviera Beach, Florida including obtaining additional government grant funding while monitoring,

analyzing and gathering facts to defend government contracts.

Educational Liaison 2006-2008

Housing Partnership Inc.

• Responsible to coordinate and manage multiple projects surrounding the Beacon Centers of Florida through

Housing Partnership INC.

• Utilized Human Resource skills that included: screening, hiring, organizing events, people and resources provided

through a non for profit organization.

• Multiple tasks included recruitment of volunteers and HR, conducted trainings, created online modules, posted

updates; posted on a LMS system and on Sharepoint ®, responsible to ensure that all projects stay on task and

within budget.

• Worked with team members from the School Board to strengthen afterschool programs including conducting

assessments, round table discussions and providing feedback to both parents and school board officials.

• Responsible to approve the curriculum for the Beacon Center’s adult learning centers including online modules

for the afterschool program.

• Trainer/Teacher responsible to hire trainers and also ensure the curriculum for adult learning programs that

include: GED, ESOL, Adult Math, and testing for USA Citizenship.

• Designed both the curriculum and Afterschool programs for K-6 th Grades at the Beacon Center of Housing

Partnership Inc. Riviera Beach

Education:

Masters of Science in Education - Capella University 2015

Technical and Training Performance – Instructional Systems Design

Masters of Science in Organizational Leadership - Palm Beach Atlantic University 2008

Graduated cum laude, dissertation presented in alternative adult education

Bachelors of Science in Human Resources - Palm Beach Atlantic University 2006

Professional Development:

Professional Development:

• Vaughn Town, Spain - John Maxwell (Leadership Seminar)

• Project Management Trained

• Six Sigma Training 2009 (MBA, Information Technology Systems)

• Toast Masters of Palm Beach County

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