Phlebotomist, Certified Medical Assistant

Kristina D’Alfonzo

*** ****** **** ** *** F

Glen Burnie MD 21061

Cell: 443-***-****

Email: ************@*****.***

Objective:

To put positive strengths and abilities to good use in caring for individuals who are in need of an

empathetic and skilled caregiver.

Qualifications:

Current CNA certificate. Current CPR certification. Current Nation RPT certification. Customer relations

with various age and culture groups. Comprehensive understanding of compliance, safety, and Maryland

Nurse Practice Act. Excellent clinical, customer service and communication skills. Optimum bedside

manner skills and rapport in dealing with co-workers and patients. Knowledge of medical terminology and

infection control standards. Proficiency in blood collection by venipuncture, capillary technique.

Knowledge of phlebotomy technique, procedure and testing. Strong ability in multi-tasking and learning

new concepts/skills quickly and easily. Ability to maintain legible, concurrent documentation. Great

attention to detail and promote organization.

Education:

2004 – 2012 Anne Arundel Community College Arnold, MD

Certified Nursing Assistant May 2011

Certificate obtained, MD board of Nursing

General Studies A.A. Degree May 2011

Cum Laude

Phlebotomy Technician Program December 2007

Certificate obtained, Nationally Certified

2004 Northeast Senior High School Pasadena, MD

Diploma

Work Experience:

07/2011 - University of Maryland Baltimore Washington Medical Center Glen Burnie,MD

Patient Care Technician III – 2East, Psychiatry Unit

AM blood draws, IV starts. Provide care based on the patient's plan of care under the supervision of the

Registered Nurse. Provide for cleanliness, grooming, rest, nourishment and elimination as needed.

Encourages independent behavior when appropriate. Reports observations and pertinent information

concerning patients to the Registered Nurse. Assists in maintaining a safe, therapeutic environment that

respects patients' rights. Monitors patients for special risks (falls, elopement, suicide attempt) and reports

observations to responsible nurse. Inspects unit for contraband. Participates in and may conduct

therapeutic milieu activities for assigned patients under the supervision of the Registered Nurse.

Stimulates patients to participate in scheduled daily activities, i.e., community meetings, groups, etc.

Assists with activities therapy program under the supervision of the adjunctive therapists. Assists with

admission, transfer and discharge procedures. Accompanies patients for scheduled off-unit and off-site

activities, diagnostic tests, etc. Observe when the patient's behavior may be physically harmful to self or

others. Intervenes with critical patients such as during escalation, suicidal behavior and elopement.

Monitors patients on close observation and/or suicide precautions. Is alert to contraband. Assists in

restraining procedures under the direct supervision of the Registered Nurse. Documents completely and

accurately according to the unit and division standards, including safety measures. Remains calm and

effective in emergency situations and follows appropriate guidelines.

06/10 – 08/10 Bio-Reference Labrotories Inc. Ellicott City, MD

Phlebotomist

Collect blood specimens for use by clinicians for analyses, evaluations and/or diagnostic purposes. Greet

patients and instruct in proper specimen collection methods. Draw blood specimens from patients using

venipuncture. Collect urine, culture and sensitivity, ova and parasite specimens per doctor’s order. Label

specimens for identification purposes. Enter specimen data into computer. Prepare specimens for

reference laboratory by using centrifuge. Maintain specimen integrity and chain of custody. Inventories

and requisitions medical laboratory supplies. Stock work area as needed. Keep work areas clean and

orderly.

01/08 – 06/10 American Red Cross Baltimore, MD

Collections Technician

Responsibilities included performing variety of routine blood draw procedures to include vaccutainer tubes

and 500ml collections sets, obtained donor vitals during screening process, conferring with donors and

utilize standard procedures to obtain critical identifying information., explain procedures on technique and

screening process, allay fears, and apprehension, perform accurate and concurrent documentation. Other

duties: preparing, processing, storing donor product and samples, according to departmental procedures,

stocking supplies, maintaining a clean and organized environment. Sought after for difficult draws. Repeat

requesting donors. Promote and provide customer service.

Volunteer Experience:

United States Naval Academy Lab

Annapolis, MD

Assist in phlebotomist duties including processing paperwork and performing venipuncture, processing of

specimens in laboratory setting.

North County Library

Glen Burnie, MD

Assisted librarians with any necessary tasks, filing books, aided in summer children activities.

Marnier Health of Glen Burnie

Glen Burnie, MD

Helped nurses with geriatric patients in serving meals, assisting, in activities such as crafts or board

games.

References:

Available upon request

Contact this candidate