Sales Manager
Resume:
Stephen Baggett Page *
Stephen Baggett
****************@*****.***
Mobile: 630-***-****
Oswego, IL 60543
PROFILE
Executive Sales, Marketing and Operations Professional with proven global B2B executive leadership in transportation,
logistics, supply chain and information technology. Success is a result of developing strategic business plans and leading the
tactical execution to deliver world class growth results. An astute global business development professional, sales manager,
global and national account executive, marketing manager and business partner champion. Competencies include:
• Revenue Growth • Global Account Management
• Profit Maximization • Sales Management
• Strategy Development • Tactical Execution
• Contract Negotiations • Operations Management
PROFESSIONAL EXPERIENCE
CMA CGM Logistics, Lisle, IL and East Rutherford, NJ 2012 - Current
The 3PL division of the CMA-CGM Group, the world’s 3rd largest shipping line entered the USA in 2012. Worked closely
with liner sales management and account managers to provide value added services beyond normal Liner services and
capabilities.
Operations Manager and IACSC, East Rutherford, NJ
Transferred to New Jersey with promotion to Operations Manager, managed 6 direct reports.
• Managed all aspects of the operation – procurement, contract negotiation plus import and export shipment
management, with specific focus on ocean, intermodal, drayage. Also, handled air, CHB and rail operations and services.
• Led the successful application for IAC status and appointed IACSC
• Exceeded all KPI's, specifically Customer Service and Gross Margin by 8%
• Implemented CargoWise in the USA and supported the global roll-out
Regional Sales Manager
• Managed the sales development activities across the USA; with 5 direct reports
• Developed the sales and marketing strategy to support the planned growth
• Achieved sales and gross margin targets for this start-up business unit
OAG Cargo, Downers Grove, Illinois 2009 – 2012
Providing rate management, cargo schedule and global freight announcement services.
Director Cargo Sales, Americas and ASPAC
• Managed the sales activities and sales teams, of 7, throughout the Americas and ASPAC
• Led both teams to exceed personal and team quotas plus OTE in 2010, 2011 and on-track to exceed 2012
APL LOGISTICS, Oak Brook, Illinois 2006 - 2009
The $1.3B 3PL division of the NOL Group, a $9.3B global logistics company, providing enhanced ‘carrier’ services.
Senior Account Manager
Focused on providing NVOCC, consolidation and vendor management services. Managed a team of 5.
• Increased revenue and margin from $29,000,000 and $800,000 per year to $47,530,000 and $4,096,000 in two years.
• Contracts closed in Q1-2009 worth $5,945,000
2007: Sales Awards:
• Highest Territory TMS Revenue Growth • Highest Territory TMS Revenue
• Highest Territory FMS & IMS Variable Contribution • Highest Territory FMS & IMS Variable Contribution
Growth
• Best Contract Warehouse Revenue & Contribution Performance
2006: Sales Award:
• Highest Territory CLS Revenue
SERVICECRAFT LOGISTICS, Buena Park, California 2005 - 2006
The 3PL division of the Sumitomo Group providing NVOCC, warehousing and distribution services
Senior Business Development Manager - Midwest
• Generated a qualified pipeline of $75,000,000 and closed contracts worth $4,750,000 per year
PRIVATE CONSULTING PRACTICE, Naperville, Illinois 2001 - 2005
1 Stephen Baggett Page 3
• Product managed and project managed the development and implementation of a suite of relocation and international
removal transportation software services; initial contract valued at $8,000,000
•Engagements included the Implementation and Customization of a Rating & Routing Optimization application that
provided a cost saving of 37% in the first 12 months of operation
NTE, INC (NATIONAL TRANSPORTATION EXCHANGE), Downers Grove, Illinois 2000 - 2001
A web portal for transportation brokerage and private transportation management services
Director of Strategic Solutions Development
• Created and managed a department of 6 product managers, marketing professionals and business consultants;
identified, developed and commercialized a new line of web-based transportation management and brokerage services.
Sales in the first year totaled $13MM
• Stretched a team of 4 sales executives and 14 business process consultants to deliver over 50 successful
implementations which generated upfront revenues of $11,500,000 against an $8,500,000 quota
THE SABRE GROUP, Dallas, Texas 1998 - 1999
Leading transportation systems and services developer focused on decision support applications
Senior Director, Logistics
• Developed the strategic business plan and successfully managed the tactical sales & marketing execution supporting
the strategy; generated sales and project managed the development and implementation of transportation systems that
exceeded sales quota by 250%
• Led a team that sold, designed, developed and implemented a bulk delivery forecasting and optimization system
providing 30% fleet reduction; contract value $6,000,000
• Facilitated a bid and solution team consisting of The SABRE Group, General Electric and Lockheed Martin, with a
pursuit budget of $1,500,000
GE INFORMATION SERVICES (GEIS), London, United Kingdom and Chicago, Illinois 1990 - 1998
Value-Added Network (VAN), EDI and software services provider, now GXS
Director, Global Transportation, Chicago, Illinois (1994 - 1998)
• Delivered $21,500,000 against a goal of $18,500.000 in the first 12 months
• Led a Global Supply Chain study for a leading retailer that provided a 45% reduction in inventory carrying costs
1996: Award: General Electric MarkMaker; recognized as a Top 100 contributor globally
Product Manager, Trade & Transportation, London, United Kingdom (1990 - 1994)
• Product Managed a global supply chain visibility application that delivered $1,200,000 in margin within the first year
RAPID MOVEMENTS LIMITED, London, United Kingdom and Birmingham, Alabama 1980 - 1990
An IATA top 40 international freight forwarder specializing in motor sport logistics
Senior Vice President and General Sales Manager, London, UK and Birmingham, Alabama
EARLY CAREER NOTES
KAM CONTAINER LINE (AN NVOCC), London, United Kingdom
General Sales Manager
DART CONTAINER LINE (ACQUIRED BY OOCL), London, United Kingdom
Sales Representative and Assistant Marketing Manager
EDUCATION AND TRAINING
Advance Level Diplomas in Mathematics and Geography
Abbs Cross Technical College, Hornchurch, United Kingdom
Consultative Sales Training: 150 hours Miller Heiman LAMP (Large Account Management Process) Certified
Presentation Skills: 100 hours Contract Negotiation: Karrass “Effective Negotiating” certified
Six Sigma Green Belt
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