Megan S Hoole
Astoria, New York 11105
*****.******@*****.***
WORK EXPERIENCE:
Le Pain Quotidien, New York, New York 9/14-Present
Catering & Event Sales
• Coordinate with customer to fulfill preferences on location and create menus around customer taste
• Act as liaison between customer and restaurant location to ensure a seamless event and proper flow
• Work with customer’s budget to find them a perfect location that fits their needs and preferences
• Accompany clients on walk- through of location to lay out event specifics
• Follow up with customers to gain important feedback to use in the future and maintain relationship
Le Pain Quotidien, New York, New York 09/13-Present
Catering Sales Representative
• Work to sell restaurant spaces in NYC to prospective clients for both small and large scale events
• Create menus to correspond with food and beverage minimums for particular restaurant locations and
customer budgets
• Establish customer relationships with frequent clients to accommodate their corporate or private catering
needs
• Create sales projections in excel to predict weekly sales for NY, DC, and LA markets
• Order necessary items from baking commissary to fulfill orders
• Set a system of call backs to obtain customer feedback and build relationships
• Communicate directly with store managers on daily basis to ensure proper procedures and efficiency
The Guinea Pig Group, New York, New York 6/13-10/13
Events Coordinator
• Anticipate client's needs and present ideas and solutions to their requirements ϖ Establish relationship with
many vendors, suppliers and outside catering wait staff
• Negotiate pricing with clients and contractors
• Give tours of our event space to clients and plan strategically the layout of each event
• Communicate regularly through phone and email with clients to address their every need
• Constantly update company website with menu information and photos
• Act as brand ambassador to events and various promotional parties
Roti Mediterranean Grill, New York, New York 02/13-09/13
Neighborhood Catering Coordinator
• Assist in gaining new clientele for catering operations and marketing techniques ϖ Assist in performing
elaborate tasting presentations to prospective clients and successfully complete a follow up afterward
• Responsible for executing and overseeing all catering orders before they are received by customers
• Assist in performing elaborate tasting presentations to prospective clients and successfully complete a follow
up afterward
Responsible for executing and overseeing all catering orders before they are received by customers
• Create invoices for clients ensure that items are delivered properly and according to company standards
• Responsible for training new employees in building catering orders and executing deliveries
Claws on Wheels, East Hampton, New York 05/11-08/11
Event Planning Intern
• Interacted with guests on a regular basis to orchestrate events for 20-100 people
• Assisted with organization of events with elite clientele
• Responsible for communicating clearly with event staff
• Worked with QuickBooks and Excel to organize estimates and create vendor spreadsheets
• Organized details including food, staffing, party rentals, ect.
The Boathouse Restaurant and Lounge, East Hampton, New York 05/11-08/11
Front of the House Greeter
• Responsible for greeting all guests and making sure guest questions are addressed
• Responsible for training new employees in restaurant operations
• Assisted management with special event scheduling and menu details in a very high volume restaurant
• Worked closely with OpenTable system to keep track of guest management issues, such as VIP’s, guest
preferences, repeat guests and pre-assigned seating
• Arranged seating chart to fulfill guest preference and keep restaurant at maximum capacity at all times
EDUCATION:
State University of New York College at Plattsburgh, Plattsburgh, New York 2008-2012
Bachelor of Science in Hotel, Restaurant and Tourism Management,
GPA 3.8
• School of Business and Economics (AACSB accredited)
• ServSafe certified by National Restaurant Association February 2011
COURSE HIGHLIGHTS:Lodging Operational Management, Food and Beverage Operational Management, Resort
Management, Hospitality Financial Accounting, Hospitality Law, Hospitality Marketing
SKILLS:
• Proficient in Microsoft Office: Excel, PowerPoint, Word
• Proficient in Zoho CRM