Mandie Kolenut
908-***-**** (Cell)
908-***-**** (Home Office)
908-***-**** (Fax)
PO Box 122
Delaware Nj, 07833
**************@*****.***
Summary
I currently work in the Health Insurance field specializing in Direct and Business to Business sales
including but not limited to sales, Customer Support and Service. I do work with individuals and
companies; I have experience in Lead Generation, Management, and Office Administration duties. I am
Health and Accident licensed and currently working on furthering my licenses into Life and Property
casualty as well.
Most recently, since May 2012, I have been working independently as insurance agent with Aflac and R.P
Riley where I work with businesses and their employees to design and enroll out the best benefit packages
I can help them with.
My skills and experiences include: Insurance, sales, Banking, Cashier, Retail Management, Inventory
Management, Microsoft programs, Telemarketing, Reception, Secretarial, Restaurant; waitress, hostess,
cook, and Restaurant Management.
Education
I attended Everest University with intention of studying for my associate’s degree in Criminal Justice-
Homeland Security however stopped to continue my career in insurance.
Experience
RP Rilley May 2014 to current
Major Medical Insurance Plans Sales
AFLAC May 2012 to current
Insurance Sales Direct and business to business
ADP July 2006 to Feb. 2007
Lead Generator
Customer care
Telemarketing
Sales force
Denny’s, White Haven,PA Sept. 2005 to Feb. 2006
Manager
Handled customer complaints
Security (Theft issues)
Inventory and stock
Financial and banking responsibilities
Data entry
Scheduling
Supervised Employees
Trained employees
Hired and terminated employees
Covered all positions of employees; Cook, Waitress, Bus person, Hostess, Cashier, ect.
Allied Personnel Services, Easton,PA Feb. 2004 to Feb. 2006
Secretary
Cigna Insurance Company Feb. 2004 to Feb. 2006
Receptionist
Inserter – Operated Pitney Bowes mail inserting machine processing mail for Cigna Insurance Company
Telemarketer, Washington,NJ Sept. 2003 to Jan. 2004
Direct Care Associate
Supervised four mentally challenged individuals in their group home, logging all of their actions and
activities throughout the shift.
Distributed Medications under New Jersey’s law specifications.
Transported individuals to and from outings, doctor’s appointments and work.
Cooked there meals according the there strict diets (all diagnosed with eating disorders)
Medication logs, Behavior reports, Incident reports, ect.
Arc of Hunterdon Annandale, Nj Dec. 2001 to Sept. 2002
Direct Support Specialist
Supervised six mentally challenged men in their group home.
Same responsibilities as above job.
CPR training certification, 1st aide certification, Coaching the van driver certification, crisis management
certification.
Supervised staff under myself.
Afterthoughts Hackettstown, Nj June 1999 to Nov. 2001
Assistant Manager_Manager
Supervised employees
Assisted in the hiring and termination of employees.
Financial and banking responsibilities
Opened and closed store (key holder)
Inventory and stock
Data entry
Assisted costumers
Security (Theft issues)
Increased sales by 33%
Education
Everest University, FL
enrolled: Criminal Justice- Homeland Security
Licenses
New Jersey Automobile
Skills
Direct sales, Business to Business sales, Banking, Cashier, Coaching, Crisis Management, Customer
Support, Data Entry, Financial, FrontPage, Hiring, Insurance, Inventory Management, Legal,
Microcomputers, Microsoft Access, Microsoft Excel, Microsoft Mail, Microsoft Outlook, Microsoft
Power point, Microsoft Word, Sales, Scheduling, Telemarketing, Typing, English
Languages
English