Customer Service Administrative Assistant

SANDRA AMARAL

PO BOX ***, ROCHESTER, MA ***** * 508-***-**** * ******@*****.***

PROFESSIONAL SUMMARY

Organized and efficient Bookkeeping, adept at quickly learning new accounting procedures and methods. Basic knowledge of

QuickBooks and Microsoft Office software. Detail oriented versed in accounts payable and accounts receivable. Learns quickly

and adapts well to new technologies. Perceptive Customer Service Professional who cultivates positive customer relationships

through clear and helpful communication. Organized, efficient and highly skilled in office administration, data organization,

proofreading, database management and word processing. Able to supervise team employees.

ILLS

SK

Periodic financial reporting. Excellent customer service.

Accounts payable. Strong communication skills.

Accounts receivable. Knowledge of QuickBooks.

Attention to detail. Knowledge of Excel.

Basic knowledge of tax procedures. Knowledge of Google Docs.

Excellent written and oral skills. Knowledge of Microsoft Office.

RK HISTORY

WO

Corporate Secretary/Bookkeeper: /1997 to 08/2014

11

Jonathan Sprouts, Inc chester, MA

Ro

Daily accounts receivable/payable, customer service, post office tasks and banking. Processed weekly invoices. Processed

bills and paid vendors. Received checks and processed deposits. Kept up to date records of all bookkeeping aspects.

Performed daily contact with customers and vendors. Obtained all orders and relayed to production. Was daily liaison between

customers and production crew. Maintained W9’s and COA’s. Processed yearly 1099’s. Handled filling and shipping skin care

line. Started as a packaging room supervisor. Received and billed orders thru EDI. Also, received and processed payments thru

EDI.

Customer Service Rep: /1997 to 11/1997

10

Ocean State Job Lot ew Bedford, MA

N

Daily customer service. Cashier. Store organization.

Caterer 5/1994 to 08/1997

: 0

Charlie’s Catering ew Bedford, MA

N

Food prep. Loading and unloading truck. Driving to different customers. Daily customer food sales. Settle cash sales. Excellent

communication.

Customer Service Rep: /1983 to 11/1986

05

AT&T Communications rovidence, RI

P

Daily customer service. Answer multi line phone system. Resolve customer issues, while maintaining excellent customer

communication. Process customer credits.

EDUCATION

Certificate in Accounting: counting 1988

Ac

Kinyon Campbell Business School w Bedford, MA Ne

High School Diploma: 79 19

New Bedford High School w Bedford, MA

Ne

ACCOMPLISHMENTS

Received an Academic Achievement Award while attending Kinyon Campbell Business

School. Dean’s list status all semesters. Also helped set up company functions.

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