Customer Service Representative

Ma. Lorraine Therese Cariño Feliciano

***** ***** ** ***********, *** Baños, Laguna

Mobile No.: 917-***-****

E mail Address: ******@*****.***

OBJECTIVE

Prosper and enjoy life through work and experience.

WORK EXPERIENCE

PCM, LLC

EDSA Central Pavilion, Mandaluyong

Sales Account Executive (June 2010 to November 2014)

Marketing Specialist (November 2014 to present)

Convergys Products Services Philippines

Northgate Cyberzone, Alabang, Muntinlupa

June 2005 to 2010

Customer Service Representative (June to November 2005)

Internet Analyst Email Department (December 2005 to 2007)

Customer Service Representative (January 2008 to 2010)

EDUCATIONAL BACKGROUND

TERTIARY

October 1998 – October 2004

Bachelor of Science in Nutrition

University of the Philippines Los Baños

U.P. College, Los Banos, Laguna

SECONDARY

Graduated – March, 1998

Christian School International

Kanluran Road, UP College, Los Baños, Laguna

PERSONAL INFORMATION

Nickname: Gem

Age: 33

Date of Birth: February 1, 1981

Place of Birth: Los Baños, Laguna

Civil Status: Married

Citizenship: Filipino

Religion: Roman Catholic

ORGANIZATIONAL AFFILIATIONS

Member Bukas Loob sa Diyos Youth Ministry Los Baños (1998 to 2001)

Member UPLB Student Volunteers Alliance (1999 2000)

SUMMARY OF QUALIFICATIONS

Sales and Customer Service background

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Goal oriented, highly responsible, well organized and fast learner.

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Excellent interpersonal relations, good leadership skills, dependable and flexible.

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Knowledgeable in software like Microsoft Word, Excel, Power Point and use of

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Internet

Write and speak fluently in Filipino and English

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CHARACTER REFERENCES (available upon request)

Contact this candidate