Customer Service Medical Assistant

Christian Morales

** ****** ******, *********, ** 07631 •201-***-****• ******************@****.***

Objective

• To obtain a challenging and responsible position as a Medical Receptionist with a progressive organization in

which my experience, education, and skills will add value.

Certifications:

• Cardiopulmonary Resuscitation (CPR)

• Electrocardiography (EKG)- Burdick

Qualifications:

• Fluent in both English and Spanish

• Excellent Communication and Customer Service Skills, Computer Savvy

• Ability to negotiate and problem solve quickly, accurately and efficiently

Education

Lincoln Technical Institute-Paramus, NJ January,2014

Medical Assistant Program: 3.75 GPA

• Anatomy & Physiology I and II Phlebotomy

• Health Administration and Records Management The Virtual Medical Office

• Clinical Procedures Pharmacology

• Computer & Information Literacy Student Success Strategies

Experience

Riverfront Nutrition Associates May, 2014-Present

Oradell, NJ

Medical Receptionist

• Register patients, Verify insurance, Fax, Scan, Make Copies, File, Coordinate Schedule for each

dietitian,

• Coordinate patients records, Set up new patients charts, Get referrals

• Answer phones, Make payments, Follow up & confirm appointments Front desk

RobertHalf Office Team (Hackensack Medical Center Northeast Regional Epilepsy Group)

Medical Receptionist, Hackensack, NJ September, 2014 October, 2014

Confirm patients, handle all six doctors schedules

•

Answer phones, make appointments, get referrals, call backs

•

Setup exam rooms & get patients Height & Weight

•

Mailed patients MD Letters & Scanned charts

•

Computer savvy, Clean conference room, Assist nurses with translations

•

E N T For Children Paramus, NJ November, 2013 Feburary, 2014

Medical Assistant/Medical Receptionist

• Triage patients, Escort patients to the treatment area, Computer Savvy, Make Appointments &

Answer Calls

• Assist nurses and physicians with various patient treatment and care, Notify nurse and/or

physician when patient is ready for exam.

Christian Morales

10 Slocum Avenue, Englewood, NJ 07631 •201-***-****• ******************@****.***

• Sterilize and set up instruments, Restock treatment area, Maintain cleanliness of the treatment

area.

• Front desk, answering phone, registering patients, call backs, Follow up’s appointments,

Payments.

Ajilon Professional Staffing, TD Bank Credit Bureau (call center)

Mahwah, NJ Credit Representative November, 2013 –

December, 2013

• Decline or Approve Credit Application/Credit Increase, Advise clients or customers

• responsible internal Partners utilizing verbal and written communication

Contact this candidate