Customer Service Sales

Scott B. Nelson

**** *. ***** ***** ( Tinley Park, IL 60487 708-***-**** (

************@***.***

Objective:

Experienced Sales/Customer Service Professional is looking to utilize

past knowledge and problem solving abilities to assist winning

organization as team member and leader.

Education:

B.S. in Business Administration from DePaul University, Chicago, IL

Hold Life and Health Producers Licenses in the state of Illinois

Job Experience:

Healthcare Solutions Team

Self Employed Health Insurance Consultant

June, 2014 - Present

Tinley Park, Illinois

. Marketed and sold health care insurance policies to individuals,

families and small business owners

Lexus of Orland (d.b.a. Kowalis Motor Cars Inc.)

Shop Foreman/Dispatcher; Associate Service Manager

November, 2006 - July, 2013

Sales Representative and Service Consultant (A.S.M.)

February, 1989 - August, 2003

Orland Park, Illinois

. Marketed and sold Lexus luxury vehicles to a diverse clientele

. Assisted in Service & Mechanical concerns of individual client base of

75 to 80 people/week.

. Distributed and assigned all work tasks to technicians; apprentices;

valets to ensure timely completion

. Train new employees; ongoing training for employees; report to upper

management pertaining to profitability and meeting/exceeding goals

set.

State Farm Insurance

Trainee Agent/Office Staff Member

August, 2003 - September, 2006

Peotone, Illinois

. Day-to-day operations of managing an Insurance Agency; assist clients

and selling policies

. Met with small business clients in the role of Financial Service

Representative

. Attended numerous corporate training classes in Bloomington, IL and

area field offices

. Obtained Life & Health/Property & Casualty Licenses as well as Series

6 & 63 Securities Licenses.

Shirey Cadillac

Sales/Lease Manager/Sales Manager

July, 1984 - January, 1989

Oak Lawn, Illinois

. Sold, Leased and managed New Vehicle Department for large Cadillac

Agency.

. Trained new sales employees and created statistical reports

. Attended Finance Training; voted Class President of Dale Carnegie

Public Speaking and Self Improvement course.

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