Manager Dental
Resume:
Diana L. Yorke
O'Fallon, MO 63366
Cell: 636-***-**** e-mail: ***********@*****.***
Career Objective:
I am an experienced Practice Administrator/ manager with the proven
ability to increase profitability. I am seeking a position that
allows my growth in training and advancing others in the dental
field to grow in their position.
Business Experience:
Spring Valley Dental Care
O'Fallon Illinois
Oct 2013 to present
Business Manager: I am responsible for 3 dental teams under the
same roof! I manage each team a little differently to fit their
needs. I am in charge of all team meetings, payroll, liability
taxes, vacations, team issues, setting goals for the teams and
holding accountability. I also pay all bills in the practice.
Heartland Dental Care
Effingham Illinois
Dates of Employment Oct 2010 to Oct 2013
Practice Administrator- I am responsible for all aspects of 3
dental practices in the Mo/Illinois region. Including direct P&L
responsibility, team building and customer satisfaction. I manage
4 Dr's and over 30 team members. I am responsible of over 4 million
dollars in revenue. I partner with each Dr to provide the highest
dental experience to the community we serve. I have completed
Management 101 and 201, the train the trainer coarse, and Bell
Leadership
Because of my communication skills I have been selected by my
company to train/teach 2 classes. One in individual enrichment and
one on rising to the mastery level in your position.
O'Fallon Family Dentistry
123 Triad West Dr
O'Fallon, Mo. 63366
Dates of Employment: August 2002 to Oct 2010
Office Manager - I was the first employee in this start up dental
office and quickly became a trusted business associate with the
owner/dentist. We established a 5 year strategic objective of
growing the business to $1,000,000 in revenue and we exceeded this
objective by a large margin and ahead of schedule. I was
responsible for a large portion of this growth. Currently, I manage
and direct a staff of 6 high performing medical personnel,
including hire and fire authority. Further, I am fully responsible
for payroll, collection, office efficiency and patient
satisfaction, thereby allowing the owner to concentrate on other
matters. I am excellent at designing and implementing effective
work flow processes and teaming with the owner to drive for
increased profitability through a variety of methods.
Today's Family Dental
2000 Bluestone Dr
St. Charles, Mo. 63304
Dates of Employment: June 1998 to July 2002
Front Desk/Insurance Coordinator- In this position I learned three
very important skills: dealing with patients in a favorable manner
regardless of their circumstances; becoming technically expert in
the sometimes complex matter of medical and dental insurances; and
developing personal organizational skills that allow me to maximize
my efficiency, including knowledge of computer systems. This was a
very fast paced dental office with 3 doctors and 3 hygienist. I was
an Individual Contributor in this position and did not manage a
staff, however the technical knowledge and personal experiences I
learned were invaluable in preparing me for the leadership role in
my next position at O'Fallon Family Dentistry.
Woodland Dental Care
565 Howdershell Rd
Florissant Mo 63031 9/95 to 6/98
Front Desk/Receptionist- In this introductory position, I performed
clerical tasks and eventually was awarded increased responsibility.
More importantly, it gave me my first exposure to the medical /
dental field. Even at this early time, I realized that this
profession would be my career of choice because the job
qualifications that are required for success in this field were
perfectly aligned with my aspirations and personal skill set.
Excellent References upon request
I feel my years of experience in this type of business makes me a
strong candidate for a position. I come from a company that
emphasizes growth both professionally and personally..
While I believe that learning is an ongoing process, I come to you
with numerous skills that I can apply immediately to help company
meet the goals you have set. I enjoy being a part of an overall
team that is focused on quality service.
I look forward to the opportunity to speak with you personally
about a current or future position that you may have in your
company. Of course if you have any questions or would like to set
up an interview please do not hesitate to contact me at the phone
number listed below at this time I can explain in detail what I
have to offer your company.
Thank you for your time and consideration.
Best Regards,
Diana Yorke
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