Customer Service Administrative Assistant

Maria Escorche

**** ** *** ***** • Miami Florida, 33185 ********.********@*****.*** • Mobile: 786-***-****

Objective: To achieve a position where I will be able to apply my organizational skills in administrative duties and supporting management, using my educational experience and ethics.

Education:

Miami Dade College Miami, FL

Associate in Arts with a pathway in International Relations 2014-2016

Alejandro de Humboldt University Valencia, Venezuela

Bachelor in International Business (4th Semester approved) 2011-2013

Unidad Educativa Privada Luisa Caceres de Arismendi Maracay, Venezuela

High school Degree 2007-2011

Training:

Miami Dade College Miami, Florida

Business English Certificate September 2013-December 2013

Carabobo University Valencia, Venezuela

International Symposium of Interculturality Certificate 2012

Brújula Internacional Institute Caracas, Venezuela

International Analysis Certificate 2011

Brújula Internacional Institute Caracas, Venezuela

Youth Diplomacy Certificate 2011

Skills and Qualifications:

Excellent administrative and customer service skill.

Solid interpersonal and analytic aptitude.

Strong operational management of computers and programs (Word, Excel, Outlook, QuickBooks,

PowerPoint, Publisher).

Accomplishments:

Speaks and writes effectively (Spanish and English).

Creates ideas, achieve goals.

Identifies resources and solves issues.

Works collaboratively with colleagues to accomplish organizational goals.

Employment History:

AEC COSMETICS USA, INC Miami, Florida

Administrative Assistant 01/2015- 03/2015

Manage In-Bond Warehouse.

Record expenses and sales in QuickBooks.

Organize paper work related to import and export merchandise.

POSTNET Miami, Florida

General Manager 05/2014- 12/2014

Handle payrolls; process taxes and vendors payments.

Process DHL, FedEx, UPS, and USPS national and international shipments .

Customer care assistant.

Lead the estimating/quoting department.

DICOINCA, C.A. Maracay, Venezuela

General Administrator 01/2011- 05/2013

Coordinate and supervise administrative duties: maintain office equipment and service contracts:

handle payrolls; prepare and submit bills for payment receive and answer incoming mail.

Manage budget and record office expenditure.

Handle deposits, withdrawals, and money orders.

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