Back Office Executive

CURRICULUM VITAE

NOOR SABA

C/o. MD IQBAL

Objectives:

Looking for a challenging and responsible opportuni ty, explore strengths and

potentials in a professional organization to meet employer exceptions .

EDUCATIONAL QUALIFICATIONS:

Completed Post Graduate Diploma in Business Administration( Specialized

i n Human Resources Management 2011

Completed Graduation in commerce stream from Burdwan University (2007)

Completed H igher Secondary Examination from W.B.C.H.S.E (2004)

Completed S.S.C from West Bengal Board (2002)

LANGUAGES KNOWN:

English.

H indi.

Urdu

Bengali

EXTRA CURRICULAR ACTIVITIES:

Listening to music, visiting new places, chating with freinds in my spare time.

PERSONAL PROFILE:

DATE OF BIRTH: 26th of August 1985

HUSBAND NAME: MD Ausaf Afzal.

CONTACT NUMBER:+961*******, 983-***-****

E-MAIL ID: ****.*******@*****.***

RELIGION: Islam

NATIONALITY: Indian

MARRITAL STATUS: Married

PERMANENT ADDRESS: Bastin Bazar, Opp: Punjab National Bank.

3rd floor, Asansol. Dist; Burdwan,

Pin No; 713301, West Bengal.

Strengths:

Strong determination to succeed.

Quick learner and smart working

Flexible and adapt quickly to new working environment and Positive

t hinker.

Technical Skills:

Operating Systems: Windows XP, windows7 & Windows 8.

Trained in IATA applications GDS, TSO4, Amadeus, Galileo

Trained in Hardware and Software trouble shooting for the Desktop.

WORKING EXPERIENCE

• Worked as CUSTOMER CARE EXECUTIVE with IBM DAKSH for 1 year 10

months

Job Role : Handling Incoming calls for Airtel and promote Upselling

• Worked as Operation Associates with WNS Global Services LTD( Mumbai) for

2 years

Job Role : Handling incoming emails for refunds department of the United Airlnes for 6

months, after that started handling a team as a Subject matter expert for the refund

department.

• Worked as Operation Associates (with Wipro Kolkata) for 6 months

Job Role : Handling incoming calls for Hewllet Packard (HP) Technical Department.

*Self employed from 2013 to 2014 November (Were Running a registered institute for

english spoken and basic computer training at asansol)

DATE: Noor Saba

Signature

PLACE: Tollygunje

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