Customer Service Sales

Jose Munoz

*** ******* ***** **. - *********, TX 77539

***********@*****.*** - 409-***-****

Authorized to work in the US for any employer

WORK EXPERIENCE

Tech

Preventive Pest Control - Houston, TX - October 2014 to February 2015

Responsibilities

I would use chemicals to exterminate rodents, roaches, silverfish, ants, etc.

Accomplishments

Would keep the customers satisfied with the work I would do

Skills Used

customer service skills

Sales Rep

T-mobile - Houston, TX - November 2012 to October 2014

Responsibilities

I had to meet quotas. I kept the work area clean. I made sure we had inventory, and accessories for the

phones. I helped out the customers with any question they had about their phone. I was polite and respectful

at all times.

Accomplishments

I always met all my quotas. I made customers happy, because they got the phone they wanted.

Skills Used

I demonstrated customer service skills.

Manager

Sprint - Houston, TX - September 2007 to January 2012

Responsibilities

I was responsible for training employees. I managed the store of four people .I made the activation goal every

month. I had store meetings. I made sales every month. I cleaned the store. I made sure we had all the

accessories in stock. I did audits on the store. I also did inventory. I made sure we had all the cell phones

in stock.

Accomplishments

I made the Sprint store one of the top sellers in the Houston area .I made the company a lot of money, because

the store wasn't making enough sales before I was there.

Skills Used

I created ideas to make more sales for the company. I have computer skills.I am bilingual. I know English and

Spanish. I am multi -task person.

Armed Security Officer

Texas Protective Services - Houston, TX - March 2009 to September 2011

Responsibilities

I made sure nobody broke in. I patrol the whole area. I was alert at all time. I watched for irregular or unusual

conditions that may create security concerns or safety hazards.

Accomplishments

When I worked there with the company nobody broke in.

Auto Mechanic

n/a - Houston, TX - March 2005 to August 2007

Responsibilities

I would change out batteries. I would also do oil changes. Basic Mechanic work. I changed out brakes,air bags,

windshield wipers Performed other duties as assigned.

Accomplishments

The owner liked the work that I would do. I was never late to work. I wouldn't leave work until the job was done.

Skills Used

I demonstrated mechanic skills. I used customer service skills. I am a fast learner.

EDUCATION

Milby highschool - Houston, TX

2001

ADDITIONAL INFORMATION

I am a hard-worker. I am dependable. I show up to work on time.I am respectful. I have my TWIC card in hand

and also forklift certification.

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