Customer Service Sales
Resume:
Jan **** - Present
Sep **** - March 2015
Sep 2008 - June 2011
Nelson Melendez
** ******** ***** ********, ** 06902
H - 203-***-**** C - 203-***-**** • ***********@*****.*** OBJECTIVE
Experienced professional with a proven sales & service track record. Sales professional who excels in fast- paced, deadline-driven environments. Client-focused with broad product knowledge. Accountable associate demonstrating a high level of ownership and initiative. Quick & effective decision making, while maintaining excellent customer service throughout the sales process. Team-oriented sales associate who works well in a collaborative environment, yet thrives on personal sales achievements. KEY QUALIFICATIONS
● Retail & Commission sales
● Customer service
● MS office, Excel, PowerPoint, Spreadsheet
● Bilingual (Spanish)
● Sales force training
● CRM training
WORK EXPERIENCE
Customer Service Associate / Sales Consultant
County TV & Appliance - 2770 Summer Street Stamford, CT
● Schedule service appointments
● Order replacement parts and accessories
● Follow up with customer and service companies
● Process orders
● Answer & qualify incoming calls
● Inform & demonstrate products to customers
Sales Consultant
Best Buy Co. - 330 Connecticut Avenue Norwalk, CT
● Exceed targeted daily sales goals
● Described use & operation of products to customers
● Credit card applications
● Answer & qualify department calls
EDUCATION
Associates
Norwalk Community College - Norwalk, CT
● Business administration & Finance
H.S. Diploma
A.I.T.E - Stamford, CT
REFERENCES
Available upon request.
Contact this candidate