Customer Service Representative
Resume:
Jabari A. Jefferson
Camp Springs, Maryland 20746
*********-**@****.***
EDUCATION:
Grace College & Theological Seminary
Winona Lake, Indiana (Graduated May 10, 2014)
Major: Sociology / Minor: Spanish
GPA: 2.8
ACCOMPLISHMENTS:
• Member of The National Society of High School Scholars
• Student Government Association Classroom Representative
• Honor Roll Recipient
RELEVANT COURSEWORK:
Intro to Sociology, Child and Adolescent Psychology, Intro to Criminal Justice, Spanish, Police and American
Society,Theories of Personality, Abnormal Psychology, Process and Techniques of Counseling, Addictive Treatment,
Victimology, Computer, Substance Use and Abuse, Juvenile Delinquency, Health Psychology, Social Psychology.
EXPERIENCE:
Family Dollar, Customer Service Representative, Suitland, MD 09/2014 –
Present
- Working on the cash register
- Provide customer engagement in positive and approachable manner.
- Assist in maintaining a clean, well-stocked store for customers during their shopping experience.
- Help in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise
from stockroom to sales floor.
- Independently stocks shelves and recovers merchandise in the store.
- Answer questions about products and services
- Performs all other duties as assigned in order to maintain an effective and profitable store operation.
- Bagging groceries
School Mission Trips, Volunteer 2006 - 2014
Places travelled during Spring Break for mission trips: Philadelphia, PA; War, West Virginia; Managua,
Nicaragua; Nondalton, Alaska
Organized Clothing Drive
Coordinated a community food drive
Devoted over 15 hours to feeding needy people in various communities
Tutored children in math and English
Assisted with construction of several classrooms
Organized office supplies; arranged office furniture
Assisted with lesson plans for Children Sunday School at a local church
Compiled Church order of service and announcement bulletin
Addressed and stamped outgoing mail
Cleaned street sidewalks
Cleaned and maintained the sleeping area in a homeless shelter
Visited and entertained children in area hospitals
Page Two
Resume
Jabari A. Jefferson
Giant Food Warehouse, Store Clerk, Marlow Heights, MD Summer 2008
Provided exceptional customer service; stocked merchandise, bagged groceries
Developed hard work ethic and time management skills
Job Skills: Proficient in Microsoft Word, Excel, internet research, typing and Spanish translation.
Activities and Interests: School Band, soccer, reading, writing, and photography club.
Contact this candidate