Sandra Conley, N.R.C.M.A., N.R.C.P.T., R.P.T.
Oceanside CA. 92056
**********@*****.***
Objective:
To obtain a rewarding career as a National Registered Certified Medical Assistant and
or National Registered Certified Phlebotomy Technician with room to grow to
enhance my skills.
Qualifications
Clinical
•Vital Signs
•Blood Pressure
•Injections
•Cardiopulmonary Resuscitation
•Electrocardiograph
•Room Patient Preparation
•Sterile Technique
•Bandaging
•Autoclave
•Wound Care
•Physical Therapy
•Massage Therapy
•Ultrasound
•Hot and Cold Application
•Intermittent Traction
•Electro-Neuro Stimulation
•TENS Unit
•Nerve Conduction Studies
•Electroencephalogram
•Evoked Potential
•Transcranial Doppler
Laboratory
•Specimen Collection
•Urinalysis
•Culture and Sensitivity (Throat)
•Hematological Chemistries
•Serology
•Phlebotomy
Administrative
•Telephone Triage
•Medical Transcription
•Bookkeeping
•Billing (ICD-9, CPT Coding)
•Appointment Scheduling
•Insurance Verification
•EMR Software (electronic medical records)
•Microsoft Windows
•Excel
•Data entry
• Accounts payable and Accounts receivable
Career Experience
Technical Education Center Osceola (TECO) Oct. 2010 – Sept. 2014
Medical Assistant Instructor/Externship Coordinator
Kissimmee, Florida
Promoted rapidly from Medical Assistant instructor and Externship Coordinator to
Program Director due to interpersonal, management and teaching techniques and
skills.
Instruct Medical assisting students on all pertinent material required to pass the course
and state/national exam.
Facilitate, manage 2 full classes of 25+ students.
Develop Lesson plans, exams, revised syllabus, etc.
Volunteer to assist students in perfecting clinical skills as well as review sessions for
the national exams.
Supervised and managed a staff of 4 Instructors in program to ensure courses were
taught within the highest standards of healthcare education.
Organized and facilitated with externship sites.
Instruct Medical Assisting students on all material required to pass the course and state
certifying exam.
Personally dealt with major issues that staff, as well as students, were confronted with
on a daily basis.
Test, evaluate and demonstrate all administrative, clinical, and laboratory procedures
required for completion of course. Instructed students on HIPAA & OSHA guidelines.
Set goals for the Medical Assisting program as far as student retention, attendance and
graduation is concerned.
Mentor on new instructors.
New students’ orientation and advising.
Ordering and sales of all textbooks and supplies for curriculum.
Develop affiliation Agreements with local Doctors Offices for Medical Student
Externships.
Osceola Regional Medical Center Jun. 2009 – Sept. 2014
Clinical Lab Assistant
Kissimmee, Florida
•Performed a variety of routine blood drawing procedures, including venipuncture,
using vacationer tubes and sleeves, tourniquets, syringes and butterfly needles.
•Assessed patient’s condition and obtained required specimens, performed, performed
arterial blood gases, blood cultures on babies, children and adults, keeping the patients
interest as primary concern.
•Provided patient and /or care provider with accurate instructions and necessary
materials (if required) for specimen collection, prepared sperm for vas check for
Doctors to review.
•Prepared, labeled, stored reagents, specimen collection material, and patient
specimens for analysis.
•Calibrated, maintained and operated instruments keeping appropriate documentation.
•Performed data entry in hospital and laboratory information systems following
department and compliance requirement, faxed results to various Departments and
Physicians.
•Performed Chemistry tests, TSH, CBC, strep slides, in house UA’S, entered results
into database and reported critical results to appropriate Physicians, and prepared
certain specimens to be sent out.
•Used relevant information and individual judgment to determine whether events or
processes comply with laws, regulations, or standards, checked specimen collections
for expiration dates.
•Disposed of bio hazardous and other potentially hazardous materials according to
safety and infection control procedures, replaced clean biohazard containers.
•Ensured all requirements for specimen integrity have been met.
•Verified accuracy and transcription of final report.
Osceola Neurological Assoc./Neurological Health Assoc. Nov.06 – Jun.10
Clinical Supervisor / NeuroDiagnostic Technician / Medical Assistant
Kissimmee, Florida
•Performs administrative duties and assists staff.
•Take patient history and vital signs.
•Prepares patient for examination and treatment.
•Prepares exam and treatment rooms with necessary instruments.
•Give injections.
•Prepares and maintains supplies and equipment for treatments, including sterilization.
•Assists with scheduling of tests and treatments.
•Triage.
•Electronic medical records.
•Ordering clinical and office supplies.
•Calling prescription.
•Scheduling appointments.
•Archiving studies
•Performing procedures on patients Electroencephalogram, Nerve Conduction Studies
Transcranial Doppler,
Evoked Potential
•Tens Unit.
•Review patient blood levels.
Nova Cosmetic Center June 2006 – Nov.2006
Medical Assistant
Orlando, Florida
•Take patient history and vital signs.
•Telephone Triage.
•Electronic medical records.
•Assist the Doctor with Botox, Mesotherapy, Sclerotherapy, Radiesse and Restyline.
•Arrange Doctors schedule and schedule surgeries.
•Perform venipuncture on patients.
•Remove patients’ suture and stitches.
•Sterile Tray-Set up and assist in minor surgeries.
•Calling prescription in for patients.
•Cauterizing.
•Inventory.
Associates in Neurosurgery Dec. 2005 –Jun. 2006
Medical Assistant
Orlando, Florida
•Take patient history and vital signs.
•Telephone Triage.
•Electronic medical records.
•Remove patients’ suture and stitches.
•Calling prescription in for patients.
•Wound care, Dressing change, Wet to Dry.
•Sterile Tray Set-Up, assist Doctor in minor procedure
•Arrange doctors’ schedule and schedule surgeries.
Torrance Memorial Medical Center Hospital May 2002 – Nov. 2005
MEDICAL ASSISTANT / PHLEBOTOMY TECHNICIAN
DIVISION OF BARIATRIC SURGERY, AND LABORATORY
TORRANCE, CALIFORNIA
•ASSIST WITH MINOR SURGICAL PROCEDURES.
•ASSIST WITH OUT-PATIENT SURGICAL PROCEDURES.
•WOUND CARE; DRESSING CHANGE, WET TO DRY, AND WOUND VAC.
•TAKE PATIENT HISTORY AND VITAL SIGNS.
•WEIGH PATIENT FOR BODY MASS CALCULATION.
•REMOVE SUTURE AND STAPLES.
•TEACHING; INCENTIVE SPIROMETER, HYGIENE BOWEL PREPARATION.
•STERILIZATION TECHNIQUE, AND AUTOCLAVE.
•PATIENT TRIAGE
•RESPONSIBLE FOR PATIENT AND SPECIMEN IDENTIFICATION FOLLOWING
PROTOCOL FOR VERIFICATION AND DOCUMENTATION.
•RESPONSIBLE FOR DOCUMENTATION OF COLLECTION PROCESS, TO
COLLECT ROUTINE AND SPECIAL TESTS- SPECIMEN COLLECTION.
•TELEPHONE TRIAGE, LABORATORY REVIEW, FILE LAB REPORTS.
•BLOOD CHEMISTRIES, SEROLOGY, VENIPUNCTURE OR CAPILLARY
PROCEDURES, URINALYSIS, LAB TEST, MICROSCOPE.
•ANTICOAGULATION.
•SUPPLY NEEDS.
UNIVERSAL CARE MEDICAL GROUP Jan. 2002- Apr. 2002
MEDICAL ASSISTANT
LONG BEACH, CALIFORNIA
•VITAL SIGNS, VENIPUNCTURE, INJECTIONS, THROAT CULTURE, STERILE
TRAY SET-UP, MINOR SURGERY PROCEDURES, SUTURE REMOVAL,
PREPARING CHARTS, FILING.
TULANE UNIVERSITY MEDICAL CENTER, HOSPITAL 1994 - 2001
MEDICAL ASSISTANT, FLEX POOL
DIVISION OF SURGERY, ENDOSCOPY, PSYCHIATRY, ORTHOPEDICS, STUDENT
HEALTH, LABORATORY, AND PEDIATRICS
NEW ORLEANS, LOUISIANA
•ASSIST WITH MINOR SURGICAL PROCEDURES.
•STERILE AND CLEAN TECHNIQUE.
•WOUND CARE
•SUTURE REMOVAL.
•PRE-OPERATIVE AND POST OPERATIVE CARE.
•INFORMED CONSENT AND HOSPITAL ADMISSION.
•PATIENT TEACHING AND DISCHARGE PLANNING.
•AUTOCLAVE AND CARE OF VARIOUS SCOPES.
•PROCEDURE ASSISTANCE; SMALL BOWEL ENTEROSCOPY,
ESOPHAGEAL BANDING, SCLEROTHERAPY, PEDIATRIC RECTAL BIOPSY
IN PEDIATRIC PATIENTS, COLONSCOPY, EGD, SIGMOIDOSCOPY.
•VENIPUNCTURE OR CAPILLARY PROCEDURES.
•THROAT CULTURE, SEROLOGY, BLOOD CHEMISTRY, URINALYSIS.
•VITAL SIGNS.
Education
Bryman College
National Registered Certified Medical Assistant
National Registered Certified Phlebotomy Technician
New Orleans, Louisiana
American Medical Technologist
Kissimmee, Florida
Languages FLUENT IN SPANISH
References Available Upon Request