Customer Service Manager
Resume:
Jaimie Marie N. Trillana
*** ********* ******, ********* ***********,
Brgy. Lawa, Meycauayan, Bulacan
Mobile: (090*-***-****
Home: (044-*******
Email: *************@*****.***
OBJECTIVES
Seeking a position which will allow me to apply the courses that I have learned and been learning
from my major of Operations Management, also where I can continuously learn and share my
experiences and skills that I’ve learn from my previous work.
PROFILE
Civil Status: Single Place of Birth: Meycauayan, Bulacan Height: 5’5 1/2
Date of Birth: September 6, 1991 Nationality: Filipino Weight: 119lbs.
WORK EXPERIENCE
SEAFOOD CITY SUPERMARKET (Filipino Supermarket)
December 2008 - August 2010 - Los Angeles, California (Eagle Rock Plaza)
August 2010 - May 2011 - Seattle, Washington (South Center Mall)
• Front-Line Cashier
• Customer Service Associate
• Inventory Assistant (Produce Department and Warehouse)
SHAKEY'S PIZZA RETAURANT
December 2013-February 2014 at Petron NLEX km23, Marilao, Bulacan
-Food Server
ON THE JOB TRAINING
Bureau of Internal Revenue
May 2014-July 2014 at Region No. 5, Caloocan City
-Office Clerk at Legal Division Department
SKILLS
Knowledgeable with Microsoft Office
Knowledgeable with Windows Movie Maker
Good in organizing documents and other stuff
Proficient in Driving (Non-pro license)
ACHIEVEMENTS
• Elected as SK councilor (No. 1)
• From my previous work experience:
1 year as Front line cashier then promoted as Customer Service Associate
Ø
Assigned to work in a new branch in Seattle, Washington
Ø
• From my present school at Our Lady of Fatima University:
Received a Certificate of Achievement for outstanding performance in the subject
Ø
Principles of Marketing and retaining a ranking of 1 in class during the 1st
Semester, S.Y. 2012-2013.
October 15, 2012 - Received a Certificate of Recognition in recognition of our high
Ø
level presentation of Creative Advertising.
Received a Certificate of Completion for having successfully completed the training
Ø
course in SAP Business One
SEMINAR ATTENDED
l June 12-14, 2008 at Teachers Camp, Baguio City
Integrated Sanggunian Kabataan Organizational Leadership and Reorientation Program– Basic
Orientation Seminar (ISKOLAR BOS)
l Summer Class 2014 at Our Lady of Fatima University
Attended preview presentation of International Logistics and Global Supply Chain Management
Ø WAREHOUSING - May 12, 2014
Ø HALAL LOGISTICS - May 19, 2014
Ø COLD CHAIN LOGISTICS - May 26, 2014
EDUCATIONAL BACKGROUND
2011-Undergraduate OUR LADY OF FATIMA UNIVERSITY
Bachelor of Science in Business Administration
Major in Operations Management
2004-2008 NAZARENUS COLLEGE FOUNDATION
Finished Secondary Level
1998-2004 NAZARENUS COLLEGE FOUNDATION
Finished Primary Level
CHARACTER REFERENCES
Melicent Montales Delacruz Ira Kathryze Tividad Pingol
Seafood City Supermarket Seafood City Supermarket
Front-End Manager Former Head Cashier
Seattle, Washington Los Angeles, California
Josen F. Tolentino Metalino Bautista
Seafood City Supermarket Shakey's Pizza
Former Scan Coordinator Restaurant Manager
Los Angeles, California Petron NLEX, Km23, Marilao, Bulacan
*******@*****.***
I hereby certify that the statements and information in this form are true and correct to the
best of my knowledge and belief.
Jaimie Marie N. Trillana
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