Customer Service Manager

*/** ***** ******, *********, n.s.w ****, Sydney.

Phone +614******** .e-mail *****.******@*****.***

SANDHIL SANIL CHAND

personal details

Preferred Name: SHANE

Language spoken: Hindi, Fluent English

Visa Status: Partner (Provisional) (Subclass: 309)

PERSONAL Objective

To achieve success in every step taken in career

path.

To develop skills to think strategically and achieve

optimum results.

To turn challenges into opportunities.

To serve with passion, empathy and devotion.

Summary of education

2014: NSW TAFE BANKSTOWN

AGED CARE CERTIFICTE III

HOME AND COMMUNITY CARE CERTIFICATE III

TERTIARY:

2008-2010- The University of the South Pacific -

FIJI, BATH (Tourism and Hospitality)

SECONDARY:

2001-2007: Xavier College Ba, Fiji (Forms 1-7)

qualification

2014 - Certificate III Aged Care (NSW TAFE Bankstown)

- Certificate III Home And Community Care

- UNIVERSITY OF TASMANIA: "UNDERSTANDING

DEMENTIA"

2014 - First Aid HLTAID003

2008- First Year BATH (Tourism and Hospitality),

University of the South Pacific - FIJI

2007-Fiji Seventh Form Examination (Year 13) 275/400

2006-Fiji School Leaving Certificate Examination

(Year 12) 313/400

Core Competencies

Action Oriented

Time management

Respectful

Empathic

Punctual

Trustworthy

Adaptable

WORKSHOPS ATTENDED

Certificate of completion: BRIDGE project (Youth Leadership and

Gender Equality) Organised by United Nations Development

Programme

Annual Youth Forum Fiji 2010. (Ecumenical Centre for Research,

Education and Advocacy, Fiji )

SPECIFIC work Experience

November 2014 : Bupa Greenacre

Position: Assistant In Nursing (Practical)

Assisted residents with personal care and activities of daily living,

and competent in manual handling.

Hand Hygiene Bed making Showering and

grooming

Toileting Bed sponge bath Continence

management

Manual handling Use of hoists and lifts

2012 - 2014 : Extensive travel ( New Zealand, China, India,

Australia)

August 2011 - October 2012: Tappoo Group of Companys

Position: Purchasing Officer (International/Local Brands) - Liquor &

Tobacco Buyer

Reported : Director of Buying

Trade demand forecast to meet duty paid and duty free market demand

Do monthly forecast and get products from duty free (bonded)

warehouse into duty paid warehouse to cater for trade demand

Negotiation with freight forwarders for freight rates and coordinate

shipment till it reaches warehouse.

2010 - 2011 : Family Commitments

December 2008 - 2009 August: Tanoa Plaza Hotel Suva, FIJI

Debtors Control/Sales and Conference

Reported: Manager

Liaise with company's debtors and increased monthly debtor

outstanding payment collection hence meeting high deadlines

Sales call - meeting with company's loyalty members to promote

services and offer package deals.

General front office administration

Computer SOFTWARE Knowledge

MS Word, MS Excel, MS PowerPoint, AS400, COGNOS,

RoomMaster2000, Phoenix, Internet Explorer, PASCAL,

QBASIC

Interests and HOBBIES

Adventure, Travelling, Music and Movies, Reading,

listening to music and views of people, photography,

History, politics and socializing

Referees

(Referee contact details available on request)

3

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