Customer Service Sales

Location:

Posted:

March 13, 2015

Patrick J. Flaherty, Jr.

**********@*****.***

EDUCATION/MILITARY SERVICE

Bucks County Community College

Assoc. Degree in Restaurant Management 1986

William Tennant High School 1984

United States Army Reserves 1987-1993

EXPERIENCE

Utility Line Services, Conshohocken, PA 2013

Heavy Highway and Construction Union Laborer

Crew member fusing gas main pipes, including developing/implementing traffic pattern

re-assignment; digging test holes; marking gas/water/sewer/electric lines; repairing

brick/block/masonry damage resulting from repair/upgrades; and related customer

service.

Home Depot, Bensalem, PA 2013

Sales Associate, Lumber Dept.

Provided general customer service, including house calls to address issues with work

done by installation crew and answering questions on product/tools; operated band

saw; product stock/inventory; assisted with truck receiving; built product displays; and

planned and implemented product demonstrations.

Flaherty Concrete & Masonry, Warminster, PA 1990-2012

Owner/Operator

Performed all aspects of operating a sole proprietorship concrete contracting business,

including marketing, sales, management, customer relations, hiring of independent

contractors, estimating, scheduling, labor, billing, and collections. Business centered on

installation/repair of concrete, brick, block and stone sidewalks, curbs, steps, patios,

footings, chimneys, and additions. Provided stamped and colored products, as well as

indoor stone/brick walls. Owned/operated small equipment bobcats, mini excavators

and dump trucks.

Pathmark, Warminster, PA 1984-1995

Associate

Performed retail associate duties including receiving/unloading trucks, product stocking,

maintenance, and cashier.

VOLUNTEER WORK

Hartsville Fire Station: Donated time, expertise and labor for concrete footing work for

9/11 Tenth Anniversary Memorial; 2011. Warminster Rotary Club: Donated time,

expertise and labor for ramp work at home of severely injured resident; 2010. Donated,

time, expertise, labor and materials for concrete benches to be raffled off as part of

fund-raising efforts; 2006. Warminster Township Signage: Donated time, expertise

and labor for footing and stone work for township welcome sign; 2005.