TWAIN CARTER
**** ******* ****, *** *******, GA *0318 *****.******@*****.*** 404-***-****
Nonprofit Communications Community Engagement Event Planning Volunteer Coordination
OBJECTIVE: A creative communication professional with experience in nonprofit work supporting patients, volunteers
through community outreach efforts, and public relation in an advocacy oriented organization.
SKILLS SUMMARY:
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Writing and Editing Volunteer Recruitment Project Manager
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Media Relations Research Community Outreach
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Web Content Strategic Planning Presentation Capabilities
COMMUNICATIONS & NONPROFIT
AustinCSI Aug 2014-March 2015
Consultant and Content Strategist
• Create original contextual copy that follows industry best practices.
• Writes customer-facing copy that meets Digital Experience style, editorial, SEO, SEM, and accessibility
guidelines adhering to the AT&T brand voice and tone.
• Analyze and works from a creative brief, marketing brief, or business requirements.
• Collaborate with information architects, designers, developers, vendors, and other writers to brainstorm ideas,
create concepts, and build message strategy.
• B2B, B2C, communication skills providing solid rationale for content choices.
• Technical writing providing content as it relates to user stories.
• Daily grooming sessions, iteration planning, daily stand-ups, and release planning.
• Project Management: Rally Agile, JIRA, Confluence Wiki, SharePoint.
PEGASUS CREATIVE, Oglethorpe University, Atlanta, GA
Web Content Specialist Intern Sept-Dec 2013
• Created message strategies generating traffic to Oglethorpe’s Evening Degree Program website.
• Integrated marketing solutions thru keyword maximization and search engine optimization (SEO).
• Participation in strategic communication initiative via council lead by Director of Communication and the
President of Oglethorpe University in efforts to rebrand the evening program.
• Gained knowledge of web content, marketing, public relations, and execution of special events.
THE AMERICAN CANCER SOCIETY, Atlanta, GA
Program Coordinator Feb 2009- Sept 2013
Volunteer Jan 2008- Feb 2009
Promote engagement around programs designed to assist patients actively seeking treatmen.t
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Community engagement thru external communication regarding new information and changes to programs.
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Assisted over 3,000 at-risk cancer patients and caregivers regionally, providing non-clinical assistance and
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support during the recovery period and beyond.
Respond to referrals from network of local hospitals providing assistance through ACS resources.
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Organized special events including tours for Regional Managers, Directors, interns and new hire.
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Write and edit policy and procedure manual.
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Maintained knowledge of organizational changes, events, issues, and activities.
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EDUCATION
OGLETHORPE UNIVERSITY Atlanta, GA
Bachelor of Arts in Communication and Rhetoric Studies Dec. 2014
Minor: Psychology GPA 3.45; Major 3.6
Honors: Dean’s List: Fall 2013, Spring 2013, Winestock Foundation Scholarship for Academic Excellence
Relevant Coursework: Public Relations Writing,Visual Communications, Typography, Introduction to Media
Studies, Journalism, Writing for Business & Professions, Rhetoric of Human Rights, Theories of
Communication and Rhetoric, Public Speaking
PORTFOLIO CENTER Atlanta, GA Sept 2001
AFFILIATIONS
American Cancer Society Cancer Prevention Study-3 Volunteer, 2012-present
Cancer Resource Center Hope Lodge Volunteer, 2011
Captain Relay for Life: Adams Relay, 2009
Co- Captain Relay for Life: South Dekalb Relay, 2008