Customer Service Office
Resume:
Mayra Juarez
Los Angeles, California 90003
**************@*****.***
JOB OBJECTIVE:
Seeking an entry level position as a general office clerk. Offering
excellent skills in telephones techniques, typing, filing, cheerful outlook
and positive attitude.
SKILLS AND ABILITIES
Bilingual - Spanish & English Honest
Customer Service Committed
Ability to learn quickly Get along well with others
Filing (alpha & numeric) Hard worker
Able to work unsupervised MSWord / Excel
WORK EXPERIENCE
Pico/Union Work Source Center Los Angeles, California
Receptionist September 2014 -
Answering telephones, directing, calls, and took messages. Greeted
customers entering the establishment, determined nature and purpose of
visit, and directed or escorted them to specific destination. Compiled,
copied, sorted, and filed records of office activities, business
transactions, and other activities. Prepared application packages for
customers fill out when registering in our office. Help customers when
they request assistance when registering to Cal Jobs.
Insua Graphics Sun Valley, California
Receptionist September 2006 - May 2012
Responsible for filing, invoice entry, and maintaining records. Operated
telephone switchboard to answer, screen, or forward calls, providing
information, took messages, or scheduled appointments. Took orders for
merchandise or materials and sent them to the proper departments to be
filled.
American Cover Design Vernon, California
Office Assistant June 1991 - March 2001
Responsible for answering telephones, directing calls, and took messages.
Communicated with customers, employees, and other individuals to answer
questions, disseminate or explain information, took orders, and addressed
complaints. Compiled, copied, sorted, and filed records of office
activities, business transactions, and other activities. Computed,
recorded, and proofread data and other information, such as records or
reports. Maintained and updated filing, inventory, mailing, and database
systems, either manually or using a computer. Operated office machines,
such as photocopiers and scanners, facsimile machines, voice mail systems,
and personal computers.
EDUCATION
Los Angeles County Office of Education Los Angeles, California
Career Planning and Preparation Seminar July 2014
Loa Angeles Job Cops Los Angeles, California
General Education - Diploma June1995
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