Deputy CIO
Resume:
TIWANNA HAYES
Atlanta, GA *****
********@**.***
CIO SENIOR EXECUTIVE LEVEL MANAGEMENT STRATEGIST
• Proven record of successfully running multi-million dollar engagements from concept
through operations; managed work plan and established appropriate controls for delivering
engagement outcomes according to the contract, work plan and quality standards.
• Experience working shoulder-to-shoulder with top executives, earning recognition as a
trusted adviser and business partner; worked with clients to make business case for making
adjustment to major operational processes to reach their business objectives.
• Visionary, yet direct and decisive leadership style complemented by strengths in managing
change; provided direction to teams in times of uncertainty and ambiguity and help create work
environment where the team embraces and responds to change.
• Consummate manager that understands the economic drivers of product and how to
manage it to target profitability; advised client leadership about impact on their return by
appropriately analyzing costs, and the activities that drive these costs.
• Adept at coaching staff to optimize team performance; engaged in a coaching partnership to
deliver both positive and negative feedback to team members.
CORE COMPETENCIES
Strategic IT Planning/Execution • Crisis Management • Business Development • Profit Building Restructuring
IT Management Investment Portfolio • Strategic Human Capital Planning • Disaster Recovery/Business Continuity
Multi-Level Business Operations • Financial Analysis • Contract Negotiation • Risk Management • Project Management
PROFESSIONAL EXPERIENCE
Atlanta Public Schools, Atlanta, GA 2010 – Present
An Urban school system of 50,000 students and 6,000 employees
Deputy Chief Information Officer
Serve as a strategic agent for change driving a comprehensive transformation of the IT culture and organization. Work
in close collaboration with senior management to instill a culture of excellence and honesty in all IT operations.
Managed technology roadmap for all functional units and the development of a long term strategic planning,
technology strategy, detailed plan spending for the coming year, and organizational and resource strategy to link
spending to highest priority business initiatives.
Responsible for all internal IT and Enterprise applications including Lawson ERP, Kronos, SharePoint, Infinite
Campus, Blackboard and Tableau as well as all other internal employee productivity applications.
Positioned the organization to markedly improve student engagement and retention while placing learning on a
21st century platform. Implemented an innovative Instructional Technology Department designed to target virtual
learning. Successfully launched the Atlanta Virtual Academy.
Implemented IT PMO office and led multiple engagements covering wide array of technologies. Engagement
involvement encompasses all project phases from pre-project sales to project initiation, planning, execution,
project control and closeout.
Led effort to reinstate federal funding for the first time in 10 years resulting in increased revenue to be used to
revitalize legacy and fragmented IT infrastructure.
Led departmental overhaul by restructuring job roles and responsibilities, and reengineering business and
technical processes to align with organizational goals.
Lockheed Martin Corp Aeronautics, Atlanta, GA 2004 –
2010
A leading government defense contractor.
Information Security/Privacy Officer
Served as a trusted advisor and strategic partner to senior management driving development and implementation of the
company’s anti-terrorism, disaster recovery, and business continuity security procedures. Guided the efforts of
professionals across six teams tasked with ensuring the information and data integrity in all Information Technology
Functions supporting Lockheed Martin Companies.
Positioned the company to develop a highly secure, state-of-the-art IT function in the years following 911.
o Created its first Information Security Roadmap.
o Led company initiative to stand up an integrated Forensics and Computer Incident Response Team.
o Defined and implemented identity management strategy that included re-architecting HR processes and full
integration of physical and logical access on smart badge.
TIWANNA HAYES
PAGE TWO
General Electric Power Systems, Atlanta, GA 2001 – 2004
A global leader in the manufacture of power generation and energy deliver products.
Program Manager (Consultant)
Developed and implemented the corporate e-business program. Directed all related systems development, vendor
selection, deployment, and ongoing operational support in an Oracle ERP sales force automation implementation.
Provided ongoing status updates to senior management to ensure completion of the project on time and on budget.
Improved IT policy planning and development by reengineering numerous processes and developing effective
costing metrics for diverse industries and functional areas.
Enabled the company to more effectively integrate the operations of acquired companies into GE operations
o Identified best practices; documented and facilitated guidelines that led to best practices in implementing
processes, methodologies, and tools.
Brookson Group, Atlanta, GA 1999 – 2001
A consultancy to Nextel Communications and Lodgian Corp
Program Manager
Choreographed the execution of highly complex and cutting-edge projects while directing the efforts of internal and
external professional developers. Ensured the completion of projects on time, on budget, and in scope by developing
business relationships and strategically integrating project activities with software suppliers.
Identified opportunities for Nextel Communications and Lodgian Corp to better understand their internal
technology and operations processes while positioning them to anticipate future needs.
o Researched, analyzed and recommended technology-based solutions to improve product line, competitive
advantage, and service quality delivery and productivity.
o Recommended enhancements to existing operations.
Centers for Disease Control, Atlanta GA
1997-1999
The nation’s premier public health agency, working to ensure healthy people in a healthy world
Program Manager
Interactive Media Corp, Atlanta GA 1994-1997
The Interactive Media Corporation delivers mobile programming worldwide
Technical Project Manager
United States Navy 1990-1995
Supply Automation
EDUCATION
Master of Business Administration, Economics and Managerial Strategy
New York Institute of Technology
Bachelor of Business Administration, Operations Management
Georgia State University
TIWANNA HAYES PAGE
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AWARDS
Modern Day Technology Leader, Black Engineer of the Year Award, 2008
Woman of Color, New Media IT Leadership, 2009
CIO 100 Award, 2014
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