Manager Project

Sharon L. Cramer

S HARON L. CRAMER

***** ****** *** ***** ****: 704-***-****

Huntersville, NC 28078 *********@*****.***

SUMMARY OF QUALIFICATIONS

An accomplished Senior Program Manager, with 20+ years of executive level financial, accounting, human resources and

systems leadership for large, complex programs. Successfully led several enterprise-wide, global project teams through

project lifecycles, implemented multi-system interfaces to the General Ledger, managed complex 3 rd party contracts,

develop and compile consolidated program plans, budgets and forecasts and communicated to senior executives,

managed cross- functional initiatives and targets including technology, finance, treasury, operations, and human resources.

Exceeded stakeholder goals, skilled in team collaboration and negotiating, audit and governance compliance, developed

profitability and utilization measurements and delivered consistent business efficiencies.

Senior successful program management in the areas of Systems Integrations and Enhancements, General Ledger,

International Treasury and Banking Products, Inventory, Human Resource, Retirement Services, Payroll, Forecast and

Budget. Industry experience includes both non-profit and private organizations in banking, manufacturing, and

transportation. Areas of expertise include:

• 3rd Party Vendor Management • Global Treasury and Banking Products

• Regulatory and Compliance • Human Resources and Retirement Inc

Srv

• System Integration and • Retirement Choice Change Program

Decommissioning Management

• •

Risk and Change Management Strategic Financial and Technical

• Planning

General Ledger and Cash

•

Management Multi-dimensional Data Conversions

• •

Relationship Building and Enterprise-wide Change

Management Communications and Systems Program

Management

• PMO modeling

PROFESSIONAL EXPERI ENCE

BANK OF AMERICA Charlotte, NC September 2014 – present

Program Manager

Leading a $30 million dollar Cost Reduction Program for Consumer Banking including standing up the PMO Operating

Model and resource allocations. Standardizing reporting for Consumer Banking.

WELLS FARGO, Charlotte, NC April 2014 – September 2014

Program Manager

Led $15 million dollar program with funding from Head of Wholesale Services for authentication platform integration

• Program and financial reporting to senior leadership, (10) lines of business, and key

stakeholders

• In addition to Program Manager, PM for a complex line of business in the program with 12 of

the sites including E2E with user migration

• Integrate 58 external sites to an approved authentication platform

Sharon L. Cramer

BANK OF AMERICA, Charlotte, NC December 2013 – April 2014

Program Manager

• Lead the design, documentation, testing, and implementation for two releases of major development

enhancements for Salesforce application

INGERSOLL RAND, Davidson, NC August 2013 – December 2013

A $12 billion dollar publicly traded on the NYSE global company that offers products and services to reduce energy

consumption, costs, and decrease harmful environmental emissions

Program Manager, Reporting to the Director of Global Benefits

• Implementing a public divestiture program with a condensed schedule for the following corporate areas:

Retirement Income Services including 401(k), Pension Payroll and Trustee, Executive Deferred Compensation,

and Health & Welfare

•Program includes partnering with the following vendors on new data integrations feeds: Towers Watson, Fidelity,

TBG Mullin, and State Street

•Lead program manager for Corporate Communication on Annual Enrollment for Medical, Change Management for

the divestiture for both active and retired or term vested employees

WELLS FARGO BANK, N.A., Charlotte, NC April 2013 – August 2013

Program Manager, Electronic Commerce Systems, Treasury, Wholesale Services Group

• Managed the execution and escalation issues of the 2013 ECS program, 25+ projects, for 5 core products

• Develop and manage the new ECS Roadmap including rollout to senior management

• Manage 5 ERP projects

• Manage the development and structure 2014 program

INGERSOLL RAND, Davidson, NC June 2012 – April 2013

Program Manager, Reporting to the Director of Global Benefits

• US and Puerto Rico Retirement Savings Choice Program implementation approved by the Board of Directors

and CEO, $4.3 million dollar budget, re-align the retirement benefits program for 20,000 employees

• Key stakeholders include Senior Executives, HR/Communication executives, Corporate Benefits, HR

Services, Information technology and employees

• 3rd party contract management for AON Hewitt, Towers Watson, and Fidelity, Develop a consolidated

program plan and implement on schedule and budget

• Compressed complex project with multiple work streams enterprise-wide

• Milestones included communications, PeopleSoft code deployment and reconciliation solutions, data loads,

data scrubbing, program logic for retirement calculations, complex issue resolution, innovative solutions,

PMO reporting and documentation, change management, and knowledge transfer to operational support

WELLS FARGO BANK, N.A., Charlotte, NC 2011- June 2012

Lifecycle Execution of Projects/Programs:

• GL Account Rationalization Program (Business Foundation Manager) for 130+ Wholesale applications;

led meetings with 100+ attendees from 14 lines of business ($8.2 million budget)

Sharon L. Cramer

• SEC and Financial Management Hierarchy conversion (500+ reports)

• Global Procure to Pay (Wholesale PMO) – International 28 Rep offices and 9 Branches transfer

decentralized manual processes to centralized Domestic platform ($10.2 million budget)

• Global Expansion Project – Strategic Regulatory Reporting and Vendor Selection ($4.8 million budget)

DES MOINES AREA REGIONAL TRANSIT AUTHORITY, Des Moines, Iowa 2007- July 2010

The largest transit agency in Iowa, $30 million annual budget, five direct reports including grants, risk and technology.

CFO and Executive Project Director

Responsible for risk management, grant and contract administration, information systems, strategic planning and

forecasting, cash and treasury management, develop and manage operating and capital budget, executive board reporting,

contract negotiation, financial and project communications, policy and procedure development, coordinating benefits and

employee relations with Human Resources, treasury and debt solutions, management of accounting, compliance with

Federal and State regulations and reporting, and annual audit.

Senior Project Director for an organization-wide, $2.5 million

dollar budget, software project to implement Microsoft Dynamics GP ERP system. Lead a complex and diverse team

of 20+ stakeholders through the project life cycle of the software implementation with 12 customized interfaces.

Successfully researched, financed, configured, reconciled

transactional data for the subsidiary ledgers to the general ledger, developed and implemented reconcilement

solutions, an innovative system of 12 integrated software systems, managed, escalated, communicated and resolved

significant change, and trained teams. Reviewed Project Flowcharts and Milestone reports for issues and challenges.

Implemented change as required.

System integrates 12 software applications to the General Ledger

including scheduling, maintenance and inventory, Human Resources, and specific transit programs.

Recruited to be the keynote speaker to present the cost allocation plan process and audit steps at the annual

Region VII FTA meeting.

Reduced liability reserve risk 25% by re-engineering the

insurance coverage and implementing a new claim reporting software resulting in the expansion of trend analysis.

Successfully completed due diligence package including debt

models for a $3 million dollar GO bond issuances with an AA+ rating.

Achieved a 4% savings in budget to actual through measured

communication to department directors and effective trend analysis.

PGI POLYMER GROUP, Charlotte, NC 2006-2007

A $1 billion public international manufacturer of diverse cleaning products, SOX compliance.

Treasury Manager

Managed International Treasury accounting and consolidation in Oracle, Financial Reporting, SOX compliance, cash and

balance sheet account reconciliation and process improvement for all domestic and global locations. Maintained the

highest level of internal control to minimize financial risk.

Lead a team of 10, geographically located in the US, in a project

that re-engineered the process for paying invoices. The results were reduced costs and increased processing time and

accuracy.

Developed consolidated cash reconciliation and balance

reporting tools to enhance analysis and reporting.

CHARLOTTE AREA TRANSIT SYSTEM, Charlotte NC 2001-2006

A governmental unit of the City of Charlotte, $100 million operating and up to $400 million capital budget, 35+ grants

with Federal and State, administer 50+ project contracts, and DBE compliance.

Sharon L. Cramer

Finance Manager and Strategic Project Manager

Managed complex debt issuances, models and administration, financial, grant, audit and balance sheet account

reconciliation and budgetary management, contract management and DBE compliance, primary liaison to internal and

external business partners for project coordination and communication, Federal, State, and City regulatory compliance.

Managed the development and approval of the first Full

Funding Grant Agreement with the State of North Carolina for a portion of the local match for the $460+ million

South Corridor Light Rail project.

Lead Project Manager in the coordination of the

development of a long term cash flow model for capital and debt planning with external and internal project

stakeholders from financial institutions and City units to successfully issue $200 million of debt for the South

Corridor Light Rail Project. Demonstrated successful communication, statistical modeling, and leadership skills.

POLAR PLASTICS, INC, Mooresville, NC 1997-2001

A plastic cutlery manufacturer with locations in Canada and US, $50 million annual budget.

Assistant Treasurer, Corporate Officer

Developed and created the new US position through strong negotiation skills. Responsible for 401(k) administration,

policy and procedure, banking relations, lease contract negotiation, treasury and debt management, monitoring sales and

credit, financial reporting, and annual audit.

Initiated, developed, and led an organization-wide bank

conversion. Managed the project for a corporate bank conversion with a $10 million line of credit to finance

equipment that expanded new product line and converted receipts to lockbox increasing efficiencies.

Skillful negotiations saved 10% in debt cost with Key Bank for six new units of equipment at $20 million.

PNC BANK, N.A., Allentown, PA 1996-1997

A Northeastern Bank with a footprint from New Jersey, to Pennsylvania and Kentucky. Headquartered in Pittsburgh .

Vice President, Treasury Manager

Generated a 15% growth in a failing portfolio of corporate treasury customers.

Marketed, implemented and trained 25+ mid-market corporate clients in treasury solution products.

Lead several treasury training, account reconciliation and implementation seminars for corporate clients.

Negotiated the largest treasury management sale for a gain of $300,000 in annual new revenue.

GANS MULTIMEDIA, INC., Hazleton, PA 1980-1996

A private cable television, print, and media company with diverse subsidiaries, $50 million in annual sales.

Director of Finance and Accounting

Project Manager in the development and implementation of a new accounting system, reconciliation of data

transactions for conversion to the General Ledger in Solomon IV and a bank conversion including lockbox, generating

$600,000 in annual savings.

EDUCATION and CONTI NUING PROFESSIONAL DEVELOPMENT

Business Administration in Finance Wilkes University, Pennsylvania

Associates Degree in Accounting, Penn State University, Pennsylvania

Various executive leadership and communication development programs and seminars.

COMPUTER COMPENTENCIES

Microsoft Dynamics GP, Frx, Oracle, PeopleSoft, Microsoft Office/Project, Visio and various budgetary, cash, databases

and project management systems.

Contact this candidate