Customer Service Sales

MICHAEL RENDON

**** ******* **. *** *** Houston TX 77081 832-***-**** ***************@*****.***

Objective:

Seeking a position in customer service, sales, or collections industry utilizing my experience and

marketing skills

Summary of Qualifications:

1st/3rd Party Collections

Bilingual-Spanish/English Customer Service

FACS Direct Sales/ Marketing Call Center

Work Experience

La Fiesta Auto Sales May 2013- Nov 2014

1st Party Collection/ Customer Service

Made sure vehicle was equipped with proper full coverage insurance.

Received payments and post amounts paid to customer’s accounts and advice

following due date.

Skip trace account when needed.

Notified customer’s when they’re delinquent and status of collections.

Located and monitored each account individually.

Convegent Outsourcing Inc. Aug 2012- May 2013

1st/3rd Party Collections

Received payments and post amounts paid to customer’s accounts.

Located and monitored overdue accounts using computer and verity of automated

system.

Recorded information about financial status of customer’s and collection efforts.

Negotiated credit extensions when necessary.

Green Mountain Energy March 2012- Aug. 2012

Direct sales/ Marketing

Direct customer service, marketing, and advertisement about Green Mountain.

Educated the customer on how to save money on their electric bill.

Ability to conduct door-to-door sales of energy service

Computer Skills: 35 WPM, Microsoft excel, Microsoft word, Internet browser, FACS, Autostar, and

Power point

EDUCATION:

Milby H.S Graduated 2011

High school Diploma Houston TX

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