Florence Oliver
*** ****** ****** ***# ** New York, NY 10027 Phone: C 718-***-****
Email: ******.********@*****.***
Summary Qualifications
o Proficient in general administrative clerical duties, including but
not limited to file management, data entry, faxing, report writing and
telephone communication
o Trained in AMAP, PCA, Medical Assistant and Nursing Assistant
operations and procedures
o Experienced in managing patient groups in addressing drug abuse, and
other personal concerns
o Excellent communication and interpersonal skills
Work Experience
NYC Parks & Recreation, New York, NY 10/2014 - Present
Seasonal Maintenance Worker 12/2008 - 07/2009
. Assist team in all maintenance operations at Dinosaur Park in Upper
Manhattan
. Inspect work sites; identify and remove unwanted graffiti
. Prepare trash for scheduled pick-up
. Greet Parks patrons and provide general information: directions, park
schedules and office contacts
Hakeem Maintenance, New York, NY 03/2014 - 09/2014
Bookkeeper
. Manage employee payroll operations for major maintenance contractor
. Handled monies upward of $100,000 daily, ensuring personnel and
customers were adequately supplied
. Monitored fixed assets and managed invoices
. Record cash receipts; reconciled and balanced accounts
Heritage Health Housing, New York, NY 07/2012 - 03/2014
Residential Counselor
. Facilitated workshops focusing on development and honing of general
living skills
. Provided private counseling to address issues concerning interpersonal
relationships, substance abuse, depression and anxiety
. Provided advocacy for court and doctor and social service appointments
. Completed referrals for rehabilitation centers and maintained
communicated with parole officers
Personal Touch, New York, NY 08/2009 - 08/2010
Personal Care Assistant
. Assisted client with daily activities such as, grooming/personal
hygiene, communication and mobility
. Prepare nutritious meals; adhered to all dietary needs
. Performed light housekeeping tasks
ADDITIONAL WORK EXPERIENCE
Areba Cassreil Institute, New York, NY 06/2000 - 04/2004
Certified Nurse Assistant
. Oversaw distribution of prescribe medications to patients
. Assisted in drug intervention groups to motivate patient recovery from
drug/alcohol abuse
Education & Training
Cassadega Job Corp, Albany, NY
High School Equivalency Diploma