Customer Service Administrative Assistant

Candace J Broughton

***** ***** ******** *** * Flushing, New York 11367 843-***-**** ****************@*****.***;

*******.***********@*******.***

Education

St. John’s University

Queens, New York 09/2014- present

Candidate for Master of Arts in Criminology & Justice

Howard University

Washington, District of Columbia Graduated: 05/2014

Bachelor of Arts

Major: Political Science, Minor: Criminology

Bishop England Catholic High School Graduated: 05/2010

Charleston, SC

Employment

NYC Dept. of Probation; New York, NY 01/2015-Present

Intern

• Filing client documents

• Attending court proceedings with clients

• Enhancing preventive programs

Exp Advertisement Queens, New York 9/2014- Present

Administrative Assistant

• Provide over the counter customer service

• Corresponding with clients via email

• Writing memorandums

Marshalls & Homegoods; Mt. Pleasant, SC & Silver Spring, MD 6/2008 – 11/2013

Sales Associate

• Provides one-on-one customer service in layaway and on the sales floor

• Engages customers in our rewards program

• Proctors other employees on the credit card applications

The Howard University Transportation Research Center; Washington, DC 6/2012 - 7/2012

• Provided one-on-one customer surveys on public transportation

• Recorded the arrival and departure of all bus routes

• Comprised all data in a time chart

Banana Republic; Mount Pleasant, South Carolina 11/2009 - 5/2010

Sales Associate

• Consistently achieved recognition as the top customer service representative

• Assisted customers with purchases

Volunteer

Pretty Brown Girls Ambassador Program

Mentor & organizer 10/2012 - Present

• Encourages girls to celebrate the beautiful shades of brown skin all over the world; while inspiring positive self-esteem and confidence.

• Provides an engaging platform for the subtext that most girls of color live within throughout their lives.

Mission for Megan

Organizer/ A nonprofit 10/2011 - Present

• Raising funds for a new home for an 11 year old and her family

• To raise awareness of this rare case of cancer facing adolescents

• Sharing Megan’s story of adversity on social media

Boys & Girls Club of America 05/2009- Present

• Setting academic and behavioral goals for the school year

• Teaching students about healthy eating

• Mentoring middle school girls

Books to Prison

1

Candace J Broughton

14726 Union Turnpike Apt 3 Flushing, New York 11367 843-***-**** ****************@*****.***;

*******.***********@*******.***

Volunteer 09/2012 - 12/2012

• Write inmates from across the United States

• Fill and package the book request of inmates

Activities and Skills

Language Skills- Comprehensive Spanish; Volunteer for the Institute of the Black World- Washington, DC 2013-2014

1

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