Medical Assistant
Resume:
MARY B. MCDONALD
P.O. Box ****, Baltimore, MD ***03 410-***-**** ***************@*****.***
SUMMARY OF QUALIFICATIONS
Highly motivated Certified Phlebotomist with extensive years of experience within a multi-physician
medical practice. Skillful and precise in performing venipuncture, collecting and preparing blood
samples. Possess excellent patient-relation skills – known for having a gentle touch and ability to
eliminate patient anxieties. Committed to providing a high level of patient care and secure handling of
patient information. Key strengths include:
• Medical Office Management • Specimen Collection • Patient Assessment
• Insurance Verification • Spirometry • Venipuncture
• Medical Record Management • Infection Control • Immunizations Injections
• Medical Billing and Coding • Eye Exams Hearing Test • Patient Scheduling
ACCOMPLISHMENTS
• Handled up to 175 patients per week, performing EKGs, venipuncture, injections, and patient
assessments.
• Provided excellent level of service and effectively addressing patient needs
• Managed blood lab and assisted with administrative tasks to maintain the efficiency and order of
the office.
• Supervised 5 new phlebotomists and provided effective blood drawing techniques and acclimated
them with office procedures.
PROFESSIONAL EXPERIENCE
Medical Assistant/ Phlebotomist 03/2014 – 09/2014
Mercy Hospital, Baltimore, MD
• Collected and prepared blood specimen for medical testing at designated laboratories.
• Performed capillary punctures, including heel and finger stick points.
• Sterilized and organized medical supplies, ensuring blood-drawing trays and instruments were
prepared future use.
• Disposed of medical waste and sharps disposal according to infection control and safety
procedures.
• Conducted interval collection of specimens therapeutic drug level assessment.
• Performed front office tasks (e.g. answering phones, scheduling appointments, maintaining
medical records, patient processing, and calling in patient prescriptions).
MARY B. MCDONALD Page 2 of 2
***************@*****.*** 410-***-****
PROFESSIONAL EXPERIENCE (continued)
Medical Assistant/ Phlebotomist Internal Medicine 03/1988 – 04/2012
The Health Associates, P.A., Baltimore, MD
• Provided customer service to over 30 patients per day while serving as a key member of a diverse
private Internal Medicine practice; assisted several physicians with patient treatments and
provision of optimal patient care.
• Managed blood drawing lab and maintained patient medical records.
• Performed patient assessments, specimen collection, venipuncture, injections, and various
diagnostic and ancillary tests (e.g., EKGs, Doppler tests, Holter monitors, and Spirometry tests).
• Obtained patient medical history, vital signs and recorded information into patient’s medical
records.
• Performed urinalysis tests and prepared samples for lab analysis.
• Collected and prepared blood samples for medical testing at designated laboratories.
• Provided front office support, scheduled patient appointments and organized medical records
using Amazing Charts.
EDUCATION
Medical Assistant Program 1987
Fortis Institute (formerly Medix School), Lutherville, MD
Mergenthaler Vocational – Technical High School 1983
High School Diploma
CERTIFICATIONS
Certification of Phlebotomy Technician 2012 –
present
International Academy of Phlebotomy Science, Inc.
CPR Certification 2014
The American Red Cross
Bloodborne Pathogens Standards and Infection Control Certificate 2013
Sinai Hospital
SOFTWARE SKILLS
• Medical Manager • Medix Elite
• Microsoft Word • Amazing Charts
accurate appropriate assess assists behaviors changes chart client clinician collects complaint confidentiality cont act counseling delivery develop educational est ablish explain frequent health HIV implement ed individual infection information intake members misconceptions needs nurses patient plan pressure preventive procedures provide records regarding requests respond result risk safer staff team test transmission underst ands
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