Customer Service Manager

Michelle RoyMichelle Roy Michelle Roy

**** ******** ***, ********, **********, 90605, United States 562-***-****

*********@*****.***

[MR]

Objective

I was a Deli Clerk as well as a Cashier and have well over two years of experience working with customer service as a sales associate.

Areas of expertise include great customer service, suggestive selling, multi tasking, cleaning, unloading, stocking, and maintaining all

merchandise while reducing shrink, as well as having full responsibility in opening and closing my department/store. I have also trained

new employees while doing my regular routine of helping customers. I have also worked with Illinois Appraisal Service's, photographing

residential properties to ensure the quality of property as to the time of the appraisal.

Experience

Romantix, Garden Grove, California United States January 2014 – September 2014

714-***-**** Manager- Kari Perez

Sales Associate/ Cashier- I was responsible for excellent customer service, suggestive selling, opening and closing down my store,

as well as closing down each shift in a timely matter. I have great talkative skills and provide friendly service as well as

professional service to customers. I was also responsible for training new employees, helping with inventory, as well as

stocking shelves and working the cashier.

Ultra Foods Grocery, Kankakee, Illinois United States

815-***-**** Manager- Gloria Guttendorf July 2009 - September 2012

Deli Clerk/ Cashier- I was responsible for excellent customer service. Always maintaining a smile while greeting customers.

Great talkative skills and provided friendly service. I was responsible for opening and closing the deli. I was also

responsible for training new employees as well as stocking shelves and working the cashier.

Illinois Appraisal Services, Bradley, Illinois United States

815-***-**** Supervisor- Cynthia Cadenhead December 2008 – May 2009

Freelance Photographer- I was responsible for photographing different properties to ensure the value of property at the time of

appraisal. Provided Photographs from different viewpoints, angles, and perspectives. Provided management with copies of photographs

for filing services. Company was a small family business but is now out of business and you can still contact the original owner who took

care of all the paper work.

Education

Chaparral High School July 2006

Phelan, California United States

HS Diploma, July 2006

Harrington College Of Design October 2010 – August 2012

School/Photography- I was responsible in producing creative photographs for teachers as well as myself. Creating great photographs by

understanding CTO/CTB gels, ratios, and Basic Daylight. Controlling color, contrast, and perspective techniques when photographing

your subject/object.

Skills

Microsoft Excel, Microsoft Word, Adobe Photoshop, Adobe Bridge, Lightroom 4, Capture 1, Strong verbal communication, Quick

Learner, Extremely Organized, Computer Proficient, Creative Problem Solving, Sales Experience

Editing Photographs, Color calibration, Color correcting, Studio Photography, Outdoor Photography, Lighting People, History of

Photography.

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