David R. Perez *******@******.******.***
David R. Perez
*******@******.******.***
Summary
A Software Engineer with extensive experience in client and server application testing with excellent problem
solving skills with a proven ability to rapidly learn new technologies. I am dedicated to using all available
skills and resources necessary to achieve a quality product.
P rofessional Experience
Reddwerks Corporation, Austin, TX 2009 – 2015
Senior Support Engineer
Supported clients with software, hardware and workflow issues and documented t roubleshooting
steps taken to resolve client issues in a tracking system
Assisted client’s maintenance, onsite IT professionals, and management with installation, upgrade,
setup, and configuration of Reddwerks software and hardware to insure system health
Worked with Engineering team to identify, develop and deploy bug fixes and/or product
enhancements in order to provide a quality product for the customer
Documented knowledge base articles, SOP’s and created tools, to include Bash shell scripts for to
i mprove the overall effectiveness of the support team
o Bash scripts to automate weekly server checks
o Bash scripts to collect data from databases
Traveled to customer sites in support of deployments and peak seasons
M powerLabs, Austin, TX 2007 – 2009
SW QA/CM Engineer
Automating Build and Deployment processes by introducing Hudson, Perl and shell scripts and
managing source code repository to speed up testing cycles
Researching, augmenting and implementing procedures for software QA
Creating and maintaining test and training environments to minimize downtime and improve product
k nowledge
Creating, updating, reviewing and documenting test cases
Testing several applications and reporting results in a t imely manner
Reporting and t roubleshooting defects
Documenting issues and creating knowledge base website
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David R. Perez *******@******.******.***
Reviewing functional specifications and use cases
UTech Consulting, Austin, TX 2005 – 2009
Online Survey Programmer, IT,
Developed web based market research surveys
Developed and executed test plans for web based market research surveys
Collected and verified data for web based market research surveys
The Cobalt Group, I nc., Austin, TX, HQ in Seattle, WA 2003 – 2005
Sr. QA Analyst
Developed and executed test cases for J2EE back end server for Cobalt’s line of products. Used Bash
scripts and SQL queries for verifying results
Developed test cases, for Java Web Start PC Customer Relationship Management (CRM) client, Lead
M anager Customer Central (LMCC) 3.x
Served as liaison for Automation team in India and QA team in Austin
I was instrumental in developing and executing test plans to test performance of the Company's
f lagship product. Responsibilities included working with the IT and development groups to coordinate
t he effort and reporting the results of the tests back to management in both the QA and development
g roups
Provided smoke test coverage for production deployments
N etBotz, I nc., Austin, TX 2003 – 2003
Software Test Engineer, 6 Month Contractor
Developed test plans, test cases, and test reports for Java based client PC products and Java based
server products. Products ranging from security appliances, capable of reporting climate, dry contact
sensor and camera readings to an enterprise server appliance capable of managing hundreds of
security appliances. Executed test plans to meet aggressive deadlines while reporting metrics to
management
Introduced company to benefits of VMWare Workstation as a test tool for better coverage of all
supported Operating Systems and Web Browsers
Created VMWare Test lab machines to include most MS operating systems as well as RedHat Linux 7.3
– 9.0
Automated Metrics reporting of defect t rend analysis to provide management with high visibility of
current status and data for future project planning
BroadJump I nc., Austin, TX 1999 – 2003
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David R. Perez *******@******.******.***
Software Test Engineer
Developed test plans, test cases, and test reports for MS VC++ based client PC products, C++ Mac
client products and Java based server products
Automated test cases and developed internal test tools, to include Perl scripts, shell scripts, batch files
MS VC++ applications, HTML pages
Executed test cases on multiple products, platforms, and OS releases for stress and fault tests
Led test teams for 3 products, by developing the test plans, distributing assignments, collecting results,
generating and t racking bug reports for t rend analysis and keeping product management aware of the
p roduct test status. The products were Service Access Manager (SAM), WorkFlow Depot and the
WorkFlow Development Environment (WFDE). Team sizes ranged from 3 to 8 members
Maintained Intranet website containing current and past project websites, test plans, how-to’s and
general information
Received two Peer Excellence Awa rds a t BroadJump Inc
Test Lab Administrator
Developed and maintained a client test lab, consisting of over 20 machines
Installed Windows, Linux, and Mac operating systems
Used PowerQuest Drive Image and Symantec Norton Ghost to maintain clean base OS images of the
PC test machines
Installed and configured Red Hat Linux on Intel X86 machine used for stress testing of Server
p roducts
Applied Materials, Austin, TX 1995 – 1997
Test Engineer
Tested and debugged A/C and I/O components of the controller
Trained three employees
Created Standard Operating Procedures manuals for new assemblies
Create custom made cables for A/C and networking.
U nited States Air Force 1988 – 1992
R adio Communications Specialist Analyst
Served four years in the USAF Electronic Security Command
Held a T op Secret SC I clearance
Trained staff
Education
Bachelors of Ar t in Computer Science University of Texas at Austin 1999
Associates of Science in C.S. Austin Community College 1996
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David R. Perez *******@******.******.***
Technical Skills
PCs, MAC, Unix/Linux servers. Windows Servers
Ha rdware:
Microsoft Windows, Unix/Linux, MacOS
Operating Systems:
O racle, MySQL, IBM DB2, MS SQL Server
Databases:
C /C#/ C++ (MS VC++) / Java / SQL / Perl / Bash shell
P rogramming Languages:
scripting/ MS batch scripting
Hudson, VMWare, SurveyWriter, Apache Tomcat and
Software:
H TTP Server, Sun MessageQueue
Spanish
Foreign Languages:
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