Customer Service Associate - Data Entry
Resume:
Annah Crizelle A. Manalo
#**** *. ******* ***. ********, Manila
Email: **************@*****.***
Contact #: 093******** / 740-0334
Objective:
To obtain a challenging position where I can maximize my management skills, quality
assurance, program development, and training experience.
Educational background:
Tertiary: Diploma in Information Communication Management Technology
Polytechnic University of the Philippines
Sta. Mesa, Manila
2009 – 2012
Secondary: Don Alejandro Roces Sr. Science and Technology High School
Don A. Roces Avenue, Quezon City
2005 – 2009
Primary: Mater Carmeli School
D. Tuazon Ave., Quezon City
1999 – 2005
Skills:
• Computer literate
• Proficiency in Microsoft Office programs
• Knowledge in computer programming (Visual basic, HTML)
• Excellent communication skills
• Data encoding with 45 wpm and up
• Willing to work on graveyard, shifting schedules and holidays
• Desire to learn and be trained
Work Experiences:
Sykes Asia Inc.
K-Pointe Gilmore, Quezon City
Costumer Service Agent – Data Entry
April 2012 – present
On-the-Job Trainings:
Caloocan City Hall
A. Mabini Street, Caloocan City
Information Technology Department
November 2011 – April 2012
ABS-CBN
Mother Ignacia Street corner Sgt. Esguerra Avenue, Quezon City
Information Technology Department
April 2011 – June 2011
Commission on Audit
Commonwealth Avenue, Quezon City
Human Resource Department
April 2010 – May 2010
Seminars Attended:
Tech Tutor 3
“Extending the Limits of Knowledge"
October 04, 2011
SM Megatrade Hall 1
Tech Tutor 2
“Bringing Education to Life through Technology"
September 28, 2010
SM Megatrade Hall 3
Personal Data:
Birthdate: September 21, 1992
Age: 21 years old
Civil Status: Single
Religion: Roman Catholic
Character Reference:
Gwendolyn De Guzman
Team Manager at Sykes Asia, Inc
Joseph Villena
Team Manager at Sykes Asia, Inc
Contact this candidate