Manager Staff
Resume:
Renisha Riggs
Las Vegas, NV *9121
Phone Number: 702-***-****
Email: riggsrenisha408@gmail.
Dear Human Resources,
I am interested in applying my skills and abilities in an innovative career opportunity. I have an extensive skill set that
includes task management, organization, problem solving, leadership and excellent communication. I have worked
with varied populations including the developmentally delayed, youth in crisis, autistic and behaviorally intensive
dually diagnosed individuals.
I have a proven track record in coaching and developing staff to higher levels of productivity. I take pride in being an
advisor, mentor and problem solver. I accept new and challenging opportunities and excel.
Extensive leadership, excellent communication, strong attention to detail and being a team player enable me to be an
effective asset to any organization. I also have proven expertise in cultivating individual talents, overcoming personal
and organizational obstacles and having a vision that promotes positive growth and change. I can thrive in your work
arena.
Please accept this letter and resume as an indication of my interest in joining your organization. If you can benefit
from the services of a hard worker, and dedicated contributor, I welcome the opportunity to present myself in person.
I look forward to your response, and the opportunity to discuss a more professional affiliation. I can be reached at
Sincerely,
Renisha Riggs
Career Profile
Diagnosticare, Inc. Las Vegas, NV
Field Manager and Basic skill Trainer 05/01/14-12/15/14
BST: Responsible for the care and total support of 6-7 individuals with mental behaviors. Taught individuals Basic
living skills, behavioral skills, through positive reinforcement, modeling, role playing, and other techniques, BST
service individuals with Self-Care, Social Skills, Communication Skills, Organization and Time management. Helped
and support individuals with the skills needed to function at their highest level.
Field Manager
*Maintain a case load of at least 10-15 clients
*Schedule new and ongoing clients for comprehensive assessment with QMHP.
*Must formulate, begin and maintain 30-Day and 90-Day Review meetings for assigned client treatment plan renewal
and for prior authorization requests resubmission to client insurance provider.
*Reviewed Field Specialists weekly and monthly reports.
*Supervise Field Specialist with clients on current caseload.
*Ensure service was appropriately being rendered to clients.
*Familiar with Medicaid Manual Chapters 100,400, and 3300 with the company.
Transparent Mental Health, Inc. Las Vegas, NV
Field Manager and Basic skill Trainer 04/16/2013-6/13/14
BST: Responsible for the care and total support of 5-6 individuals with mental behaviors. Taught individuals Basic
living skills, behavioral skills, through positive reinforcement, modeling, role playing, and other techniques, BST
service individuals with Self-Care, Social Skills, Communications Skills, Organization and Time
Management. Helped and support individuals with the skills needed to function at their highest level.
Field Manager
*Maintain a case load of at least 15-35 clients
*Schedule new and ongoing clients for comprehensive assessment with the QMHP.
*Must formulate, begin and maintain 90-Day Review meetings for assigned clients treatment plan renewal and
For prior authorization requests resubmission to client insurance provider
*Assign clients to assigned Field Specialists caseload
*Complete monthly progress reports for assigned clients on caseload
*Complete quarterly progress reports for assigned clients assigned to caseload
*Complete monthly progress reports for assigned clients on caseload
*Supervise Field Specialist with clients on current caseload
* Ensure monthly documentation was completed and also monthly audits of clients file to ensure all required
documentation was accurate and completed
* Ensure services was appropriately being rendered to client
*Familiar with Medicaid Manual Chapters 100, 400, and 3300 with the company.
Creative Life Behavioral Health Services Las Vegas, NV
Basic Skill Trainer/ Transportation Supervisor 04/24/2012 – 04/15/2013
Certificate of training and completion of the mandatory 16 hour training modules provided by Creative Life
Behavioral Health Services as per Medicaid. Helped clients identify beliefs and outmoded coping mechanisms that may
be standing in their way. Scheduled transportation for client’s to and from day center. Ensured services was
appropriately being rendered to client’s and family
*Supervised 10-15 staff
*Maintain a case load of 5-6 clients
*Assisted client with all schedules appointments
*Help individuals learn basic living skills, Self-Care Skills, Social Skills, Communication Skills, Parental Training,
Dungarvin Nevada, LLC Las Vegas, NV
Program Coordinator 09/13/2007 – 03/23/2012
Responsible for the care and total support of individuals with intellectual and developmental disabilities.
Trained and monitored 3 supervisory shifts.
Successfully passed all state Quality Assurance Inspections.
Supervised 10 + staff of full time and part time implement
Provide orientation regarding physical plant, nutrition, and medical routines.
Provided daily direction and guidance to staff.
Provided or scheduled coverage for unexpected cancellations or illnesses.
Followed-up with medical referral as needed.
If there were any appropriate behaviors, provided training to staff person.
Completed behavior identification forms prior to psychiatric appointments.
Send and ensure return of consent forms from legal guardian.
Monitored assets regarding limits for each person served.
Coordinated purchasing for necessary spends downs.
Ensured the household checkbook is balanced and correct at all times.
Las Vegas, NV
Edu Care Nevada 8/2000 – 09/01/2007
ICF Program Coordinator/Residential Director Waiver & ICF
Supervised 25 + staff od full time and part time employees
Investigate major unusual incidents the affect developmentally developed population
Budget Forecasting/Client billing and compliance
Performed Quality Control audits foe ICF/MR facilities
Trainer for staff and BLC licensing compliance
Monitor budget and funds for all person served.
Incorporated behavior Plans, Action Plans for Person’s Served
In-serviced all staff on policies and procedures, compliance and mandatory job related trainings. Respond to
emergency’s affecting individuals, including administering CPR and intervention techniques.
Contact this candidate