Carol King Smith, MSN, RN-BC, iRNPA
Email: ************@*****.***
Cell: 602-***-****
Master's prepared, certified Case Manager with 17 years case management
experience. Strong leadership qualities, proven ability to produce
outstanding results in employment and professional settings. Expertise in
Patient Advocacy, Case Management and Utilization Management activities
across the continuum of care, including coordination of care and services,
Transitions of Care, health and life style coaching, treatment decision
support, patient education and empowerment.
PROFESSIONAL EXPERIENCE
March 2013/Current
King RN Patient Advocates
Fountain Hills, Arizona
Owner/Principal
Client oriented advocacy through assessment, planning, and
implementing appropriate care and services for individuals with
health challenges. Focus on Functional Medicine. Specialties
include clinical expertise, client education and empowerment,
care coordination, long-term and end- of- life planning.
March 2012- November 2014
Arcadian Health Plan (acquired by Humana July 2012)
Telephonic RN Case Manager- Regional, Work from Home
Case management activities for Medicare Advantage and dual
enrollee members in several states. Emphasis on assessing and
evaluating outcomes of care and services with a multi-
disciplinary health care team.
Humana SeniorBridge
Phoenix, Arizona
Field Care Manager: Transition and Long Term In Home Programs
In home evaluation and care coordination to assist members with
acute health challenges to stay in their own homes; evaluate and
develop appropriate options when level of care change required.
2011- 2012
Chamberlain College of Nursing
Adjunct Faculty, RN-BSN undergraduate on-line program
Banner Staffing Services
Phoenix, Arizona
Banner Good Samaritan acute care and acute rehabilitation case
management activities. Per diem
2007- 2010
Action Healthcare Management Services
Phoenix, Arizona
Telephonic RN Case Manager, Multi-State, work from home
Case Management activities for self funded employer based health
plans including coordination of care/services, resource
management, authorizations, patient education, and advocacy.
2004-2007
Scottsdale Healthcare
Scottsdale, Arizona
RN Case Manager, Ortho/Neuro floor in Level 1 Trauma Center
Case management, discharge planning, and utilization management
activities for acute care adult population. Floated to other
units at Scottsdale Osborn and Shea campuses as needed.
EDUCATION
MSN: Arizona State University
Tempe, Arizona
Masters of Science in Nursing Administration, May 1994
Awarded Outstanding Graduate Student Award. Delivered
Convocation speech. President of the Graduate Nurse
Organization. Inducted into Nursing Honor Society
BSN: Thomas Jefferson College of Allied Health Services
Philadelphia, Pennsylvania
Baccalaureate of Science in Nursing, May 1979
Class Representative. Active in Student Government.
RN LICENSURE (unrestricted)
Arizona (compact license)
California
Washington
CERTIFICATION
RN-BC: American Nurses Credentialing Center, Nurse Case Management
iRNPA: University of Arizona College of Nursing, Independent RN
Patient
(certificate program)
PROFESSIONAL MEMBERSHIPS
Case Management Society of Arizona
* Director, Board of Directors 2011- 2014
* Public Policy Committee 2010- 2013
* Co-chair, Public Policy Committee Multi-State License Task
Force
2009- 2012
American Nurses Association
Arizona Nurses Association
Professional Patient Advocacy Institute
Alliance of Professional Health Advocates
PUBLICATIONS:PRESENTATIONS
Available upon request